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    m17x Problem, black screen with lines. No video on VGA port also

    Discussion in 'Alienware 17 and M17x' started by Mindspiked, Nov 3, 2014.

  1. Mindspiked

    Mindspiked Newbie

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    Ok, I purchased a M17x off a guy at work the other day. I'm a computer tech at a local shop. But really can't figure out what's going on. I think it's the video cards maybe?

    He didn't give me a power brick, so I was using a dell one, I think it was only like 90w or so though.

    But when I turn on the machine, I can hear the fans turn on, the screen comes on somewhat but it's just a black screen with lines going through it, really hard to see the lines.

    I plugged it up to a external monitor through HDMI and VGA, nothing happened. I can hit enter and hear it beep once.

    The power button ribbon was ripped when I took it apart so I'm waiting on a new one to come in at the moment, do you guys think it's the video cards? It had two cards in it, I think they're 280m's in SLI. Or do you think it's just where I was running it under powered. I think it needs a 240w, while I was using a 90w or less dell charger.

    I also tried hitting FN / F6 I think it was and all of the other hot keys.

    The laptop is at the shop still where I work so I can't get any more info till I go back to work. I think the model number is p01e it's a m17x, core 2 duo, 280m's I believe.
     
    Mindspiked, Nov 3, 2014
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  2. bootleg1

    bootleg1 Notebook Enthusiast

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    try starting pc up and when it goes to black screen close lid for a few seconds and open it back up.
     
    bootleg1, Nov 13, 2014
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