m17x no audio through hdmi

Ok so i have the M17x r1 with radeon 5870m and i like to plug it into my flatscreen through hdmi and watch movies and stuff but i get no sound only the display and also i get a notification saying i wont be getting sound through hdmi device so i only get to use my laptop speakers and i wanna use my speakers on my flatscreen can anyone help with this? and when i go into manage audio devices it says AMD HDMI OUTPUT not plugged in

 

from what i can remember on my R2, i had to install the drivers from the Dell website and then go into control panel and there you have a seperate control panel for the volume mixer.(not the windows sound settings, i looks a green/blue'ish icon)
Using the default audio panel from Windows will not be active untill you start setting you audio config in the new audio control panel.

Again....this could also be a driver issue.
Did you try newer/older drivers?

 

i installed newer drivers can you give me a step by step on how to seperate or do whatever to the sound mixer?

 

ermmm well no not really
In control panel you have to have a seperate audio control....do you even have that or do you only have the default windows sound panel?

hm, just thought of something....

try downloading the:"ATI HDMI Audio Device" driver HERE

Perhaps that will work for you?

 

i installed the driver but it still doesnt work here is a screen shot

 

You downloaded the audio drivers from the Dell website?
give me your service tag

 

yes i already downloaded all the drivers and im on the catalyst 12.10

 

The audio thru HDMI takes a separate driver which is supposed to be installed with the Catalyst Control Center. See the photo, the HDMI/DP audio driver is listed underneath the display driver. You need to do what unphoto said.

1. Uninstall Catalyst control center. Restart.
2. Then go into your device manager, see if the 5870m card is showing up under the display adapters list. If it is, then click it, right-click and select uninstall. In the confirmation box, check the box that say "delete the software driver for this device". Then hit OK. Once it's done, restart.
3. Go back into device manager and check the display adapters list again. The 5870m should show up as "generic VGA adapter". If it still shows up as an AMD/ATI device, repeat step 2. The idea is to remove all the display drivers so you start fresh (without having to clean install Windows).
4. Once the 5870m shows up as a "generic display adapter", go to Driver Details | Dell United States and download the stock ATI 5870m drivers from Dell.
5. Install them and make sure the HDMI/DP audio driver box is checked. You can do this by selecting custom installation and making sure the audio driver is going to be installed.
6. After installation, restart and see if the HDMI audio works. This is the process for the R2, and I know you have the R1. But I was told the 5870m process the audio itself as opposed to older ATI cards (which came stock with the R1) that pass the audio off to the motherboard's integrated sound codec.

 

Still doesnt work i tried all and can you give me a link to a catalyst control panel? the one that it came with isnt as good as the newer ones

 

We can also go on team viewer and you can do it incase if i am making a mistake just pm me if you want to

 

The link in my post was to the stock Catalyst control panel and drivers from the Dell site. Once you install the stock drivers you can download the newest Catalyst package from AMD.

EDIT: yeah we can do team viewer if you want.

 

i installed dell ones and it didnt work then i installed the latest drivers i think they are the 13.1 and still doesnt work and maybe its my hdmi port because its kinda loose so i might resolder it or just replace it with r2 mobo because i was gonna do that anyways to be able to run i7

 

Possibly. Does the ATI/AMD HD Audio device show up under sound devices in Device Manager?

 

Yes it does but it says Unplugged even when its plugged into hdmi and it notifies telling me that the device cant play sound through it and will continue to use speakers on my laptop

 

That could be the HDMI port on the motherboard being loose then. Or it could be the HDMI cable. Or it could be your display device (TV or monitor) needs to have the audio input set over to HDMI. One thing to consider if you're trying to send audio to an HDTV, check which HDMI port your M17x is plugged into. With my Sony, HDMI 4 won't accept audio from the HDMI port, only from the RCA jacks. I guess that port is meant for a DVI to HDMI setup using the RCA jacks for audio from a DVI source. Just a thought...

 

Yes it does but it says Unplugged even when its plugged into hdmi and it notifies telling me that the device cant play sound through it and will continue to use speakers on my laptop

 

Just a hip shot, what's the VBIOS your 5870m is running? GPU-z or HWinfo will tell you.

 

heres a screenshot

 

That all looks good there. So is your HDMI port loose on your notebook? I mean REALLY loose. Mine give a bit of wiggle but it's not so loose that it will fall out on it's own or if you blow on it.

 

its not that loose but sometimes if i move it ,the display on the screen i connect to looses signal (like its not plugged in)

 

That's pretty loose for the signal to be lost entirely if the plug wiggles around a bit. I can wiggle my HDMI cable around whilst plugged into the port and not lose audio or video. You're right, it may be a hardware problem with the HDMI port itself.