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    m17x r2 dead screen??

    Discussion in 'Alienware 17 and M17x' started by joeydude, Jun 14, 2011.

  1. joeydude

    joeydude Newbie

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    hi guys need some help was useing my alienware m17 r2 yesterday was watching a film i put the lid down for 10 mins while i made a drink came back after lifting lid blank screen? tryed rebooting but screens dead? tryed taking out battery etc and tryed re-seating ram. but nothing? laptop turns on but screens dead? very puzzled as was working perfect until i closed lid for 10 mins yesterday? anyone help.
     
    joeydude, Jun 14, 2011
    #1
  2. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    Attempt a full power drain:

    Remove your battery and power cord
    Remove the back cover, disconnect the coincell battery (near the system fan)
    And press the power button for ~20 seconds

    Put everything back in reverse order and try again.

    I think you may have the sleep issue that the M17x R2's are suffering from.
    What is your setting in power options for the lid closure? If it's set to sleep, set it to 'do nothing'.
     
    katalin_2003, Jun 14, 2011
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  3. joeydude

    joeydude Newbie

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    thanks katalin i removed battery and performed a system drain before but never worked.

    however i tryed what you suggested and disconnected the coincell battery
    and performed a system drain again and it now works :)

    how weired how removing the coincell battery and a system drain makes it work

    thanyou for your help mate. :notworthy:
     
    joeydude, Jun 14, 2011
    #3
  4. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    No problem buddy, remember to set that option in power settings for the lid closure to do nothing ;)

    Cheers
     
    katalin_2003, Jun 14, 2011
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