m17xr3 no media/skull light. OSD.

Hello and greetings from Sweden =)

After a crashed motherboard and a burned GPU, my alienware m17xr3 is finaly on track ^^

But after the dell technican changed the motherboard and GPU i just cant get light on my media keys and alienware skull.

Sure the skull blinks but there is now permanent glow.

And the media keys are not working at all.

I have been looking around and getting some tips, reinstall, remove and use cclean, clearing of all power and restarting, etc etc but nothing will work :S

The FN button works.

Anyone got a clue what it can be? Will post a picture of what i am talking about =)

 

It could be a connection issue (the ribbons are not/poorly connected).

 

Darn it, well will be another call to Dell then i suppose

Btw will my HDD activity blink if it is not connected? Also the numlock, capslock, indicators (the small dot) lights up when i push them.

 

You could actually check the cable yourself. If you remove the bottom panel, there are five screws labeled "I". If you follow the video found here:

Alienware M17X R3 Swapping RAM - Easy guide on changing RAM on the M17X R3 - YouTube

You would only need to remove the keyboard frame, not the keyboard to reseat the cable. If in fact that doesn't work, I would tell Dell it will not light-up and have them send you another keyboard frame. Install it yourself!

 

Thanks for the tip, will try to take it apart on monday, sure do hope it aint another faulty motherboard
But still kind of strange i got HDD activity showing on the alienhead.
Will keep you posted if i sort it out.

 

Sure. Let me know how it goes. I've replaced my keyboard frame a few times.

 

The connector was not totaly inserted

Now it works like a charm again.

Many thanks!

 

Awesome! Congrats.