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    new R3, new problems, please help.

    Discussion in 'Alienware 17 and M17x' started by ailienwarem17xr3, May 21, 2011.

  1. ailienwarem17xr3

    ailienwarem17xr3 Notebook Enthusiast

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    okay, I received my replacement r3, and it looks like they got a straight chassis in this one, as the keyboard trim is straight. I'm not a fan of this soft touch crap, both laptops I've gotten have had manufacturing defects, leaving the edges of the case less than perfect. I wish they would have stuck with aluminum. anyhow, I have troubleshot the cause of the first BSOD I experienced (irql not equal or less than) to the cougar point driver interacting with the mobo. during installation, or on the rare case it installs all the way, during boot or shortly after, I get the BSOD. it's definitely not the cpu, gpu, or memory, as I used my "extras" to eliminate those as possibilities, then I installed only windows updates and my wireless card driver, and still no BSOD, then every driver one by one followed by a restart, until the cougar point driver, then, low and behold, BSOD. I have installed every driver but the cougar point driver as a temporary work around.

    then I got a BSOD when I installed rightmark's 3d benchmark, the Nvidia driver was choking out, and not letting me do anything involving discrete graphics. my temporary work around has been to use system restore to go back before installation of the program and take care of the residuals.

    then I started running into the problem of a BSOD that happens whenever. I get "driver power state failure".

    I tried reverting to bios A03 to no avail. I suspect the motherboard, but dell is useless right now, as their tech support system is down, and will be for the foreseeable future. please help!!
     
  2. ailienwarem17xr3

    ailienwarem17xr3 Notebook Enthusiast

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    apparently the driver power state failure is an nvidia driver issue, so that one should be fixed. I managed to stay on the phone long enough to talk to tech support, and they say the cougar point driver should not be needed?
     
  3. inap

    inap .........................

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    system specs?????
     
  4. ailienwarem17xr3

    ailienwarem17xr3 Notebook Enthusiast

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    nvidia 460, 6gb ddr3 1333, seagate momentus xt main hdd, momentus thin (stock, cheapest option from dell) secondary hdd, 2720qm cpu, non 3d led glare screen, standard dell wifi card, standard dvdrw drive.
     
  5. peppe1

    peppe1 Notebook Evangelist

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    Just setup my R3 today same specs and am getting this BSOD as well.

    I tried a few driver versions with no change.

    Trying the 'Power Management Mode' option in the manage 3d settings of the nvidia control panel. Setting to max performance instead of adaptive.

    Anyone else have the 460m and resolved this issue?
     
  6. z3mcneil

    z3mcneil Notebook Enthusiast

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    They are correct. You don't need the Cougar Point driver at all.
     
  7. ailienwarem17xr3

    ailienwarem17xr3 Notebook Enthusiast

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    sorry not to post back sooner on this, but it turned out to be the GPU driver. install the latest one and it should be fixed.
     
  8. Jake1101

    Jake1101 Newbie

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    Hi, I have also been getting blue screens, with the error "Driver state power failure."

    A tech helped me the other day with it but told me not to hibernate or put the system to sleep it would cause the BSOD... and she is right and I keep getting them. She updated my drivers too so if anyone can help me with the new driver I would appreciate it. Thanks!
     
  9. mikec9971

    mikec9971 Newbie

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    I installed latest drivers on 460m and I still got bsod. Tech support said engineering told them it is a known problem. They are shipping me a new one out that has the problem fixed.