r3 replacement

I have a top spec r2 with xfire 4870's

have had issues with motherboard replacements and have now been offered an r3 as repacement.

I have not been on here for about a year can somebody please let me know what systems are currently been offered as replacements.

r2 has extreme processor led screen 2 x 4870 ati cards. duh forgot about signature below ( its been awhile! )

what should i be offered?

I have searched but sorry if im repeating threads.

 

How much did you pay for it ?

 

at the time the specs worked out at £3500 UK pounds.

 

You will more then likely get an M18x for that system considering what you paid and specs.

 

Yeah, push for an m18x with crossfire.

 

i got offered the one on my signature

 

what they will try to do is offer you a modern R3 with like a 6990m in it. Price wise, you lose out huge. Performance wise...a 6990m destroys 4870m x 2

 

Alienware M17xR3 : Base Nebula Red 0.00 0.00 S
Processor : Intel Core i7 Processor 2860QM (2.50 Ghz, 8MB, 4C) 1 S
Display : 17.3in WideFHD (1920 x 1080) WLED LCD 1 S
Camera : Integrated 3.0 Mega Pixel HD Camera 1 S
Resource DVD : Alienware M17xR3 1 S
Ship Accessory : English Docs 1 S
Memory : 4096MB (2x2048) 1333MHz DDR3 Dual Channel 1 S
Hard Drive: 320GB (7,200rpm) SATA Hard Drive 1 S
Optical Drive : Blu-Ray Disc (DVD+/-RW + BD-ROM) Drive including software 1 S
Power Supply : Alienware 240W AC Adapter 1 S
Power Cord : UK 250V 1 S
Battery : Primary 9-cell 93W/HR LI-ION 1 S
Graphics : 2GB GDDR5 AMD Radeon HD 6990M 1 S
Gaming Software : Steam Gaming forum and download application 1 S
Bluetooth : European Dell Wireless 375 Bluetooth Card 1 S
Wireless : European Dell Wireless 1501 wireless-N 1 S
Keyboard : Internal UK/Irish Qwerty Keyboard 1 S
Operating System : English Genuine Windows 7 SP1 Home Premium (64 BIT) 1 S
Software : Dell Support Center 3.0 1 S
Software : Datasafe Local 2.0 Basic 1 S
Avatar : Alienware Logo 1 S
Wallpaper : Alienware 3D Wallpaper 1 S
No Software Anti-Virus 1 S
TimeZone : (GMT + 00.00) Dublin, Edinburgh, Lisbon, London 1 S
AlienFX Colour : Quasar Blue 1 S
Name Plate Engraving : Generic 1 S
Standard Service - 1 year of Next Business Day coverage included with your
PC
1 S
No Warranty Upgrade 1 S
No Accidental Damage Support 1 S
Alienware M17x R3 Order - UK 1 S


I have accidental warenty at the moment so will need that.

any comments and amo if i should try and negoicate, any help welcomed

 

As far as I know, they're at least obligated, if not, required, to give you the same warranty you had previously, so I'd definitely push for accidental damage.

Try for an SSD, if only to get some money which you can then spend on a big mechanical drive, and if/when they say no to that, push for a big mechanical (or two).

Maybe 8GB of RAM? I've hit the 4+ mark running a couple of Minecraft servers/clients simultaneously.

 

Should go for a m18x. You had a dual gpu system, you should get nothing less.

 

i just priced out that system on dell.co.uk comes to £1,958.99

your previous system cost you £3500?

So like i said, you will lose money wise.

However, you are getting a brand new computer with near top of the line Intel Core i7 2860 sandy bridge and top of the line AMD 6990m

i'd take it in a heartbeat. They will try and match what you had performance wise. You can try and convince them to get you the m18x with crossfire setup but it will be tough.

You just got a free upgrade, i'd take it

 

things i can think of

rep system has win7 premium not ultimate
rep system has plastic finish not anodised alumium.
rep system has lcd screen not LED
rep system has single gpu not dual crossfire.
rep systems is 1/3 less price!

rep system has 2.5ghz cpu current one is 2.0ghz! +plus point!

m18 seems natural replacement

how ever im intrested maybe in the nvidia and the 3d screen ?? compromise in the making or M18 all the way?

 

how old is your R2? If its relatively new, you could probably make the argument for the m18x. If its 2 yrs, they probably won't bite. I believe the policy is a replacement of similar performance, not value.

ya and you lose on that nice screen too. Dell doesn't make that screen anymore unfortunately

but i'd definitely fight for the M18. Worse they can say is no. Or get them to throw in some expensive freebies like the 580 or extended warranties etc to try to make up for the price difference?

 

M18x or if they absolutely refuse, the 580m.

3D I hear is nice though.

 

1) you should get the same operating system. this should be a non issue since dell gets them from microsoft virtually for free.

2) i would agree here, but there isnt much to be done/

3)the screen is LED ba believe its not RGB however. nothing will ever compare to the RGB screen in the R2 but the screen in the R3 isn't that bad. the 120hz 3d isnt worth it IMO, the 3d thing is a gimmick, and isnt worth fighting over

4)your Cpu was the top of the line xtreme processor, while the SB chips are faster clock for clock you will not be able to overclock or tweak your cpu. you should be getting at the very least the 2920XM if you have the 920XM
this should be your biggest sticking point with them, i would not except anything less if they wont do that then fight for the m18x with slightly lower specs

 

i completely agree with you. These laptops don't have enough juice to run 3d properly since nvidia has to render the same frame twice for 3d. Your game will run like a turtle

 

My current system! in full,

I cant really complain much as the r2 was a replacement system, The only thing is that Ive had a few replacements and I cant argue too much or i might get a refund!


1 Base (assembly Or Group)..., Notebook..., Red..., Cto, Anw, M17x10
1 Processor : Intel I7 920xm(2.00ghz, 8mb)
1 Mod Rgb , Liquid Crystal Display..., 17wuxga, Light Emitting Diode..., M17x10
1 Ship Accessory : English Docs
1 Resource Dvd : Alienware M17x Mlk
1 Memory : 4096mb (2x2048) 1333mhz Ddr3 Du
1 Hard Drive : 250gb Serial Ata (7200rpm)
1 Optical Drive : Internal Blu-ray Rw (blu
1 Power Cord : Uk 250v
1 Power Supply : Alienware 240w Ac Adapter
1 Battery : Primary 9-cell 85w/hr Li-ion
1 Graphics : Dual 1gb Ati Gddr3 Mobility R
1 Gaming Software : Steam Gaming Forum And
1 Wireless : Dell Wireless 1520 (802.11n)
1 Wireless : Europe Dell Bluetooth 370 Car
1 Keyboard : Internal Uk/irish Qwerty Keyb
1 English - Win7 Ult 64 Fi Os Mod
1 Avatar : Alienware Logo
1 Wallpaper : Alienware 3d Wallpaper
1 No Software Anti-virus
1 Timezone : (gmt + 00.00) Dublin, Edinbur
1 Alienfx Colour : Quasar Blue
1 Name Plate Engraving - Generic
1 Standard Service - 1 Year Of Next Busine
1 2 Year Hardware Support - Next Business
1 2 Years Accidental Damage Support
1 Alienware M17x Mlk Order - Uk
1 Xps- System Only

 

3500 pound refund?

GET IT GET IT!!

 

I have had a few replacements, refund would be the original system! not worth anywhere near that

 

Oww..nooo Dell will not refund you for your original system. Its not your fault Dell sends out crappy systems that needs to be replaced.

Fight for that M18x!! With 6990m CF or 580m SLI!

 

I accepted this system, paid for the 3d screen £80 extra.
only as i have a video company and there is a possibility i might film 3d.

specs out at £2581

Alienware M17xR3 : Base Nebula Red 0.00 0.00 S
Processor : Intel Core i7 Processor 2860QM (2.50 Ghz, 8MB, 4C) 1 S
Display : 17.3in 120Hz w/ 3D Bundle WideFHD (1920 x 1080) WLED LCD 1 S
Camera : Integrated 3.0 Mega Pixel HD Camera 1 S
Resource DVD : Alienware M17xR3 1 S
Ship Accessory : English Docs 1 S
Memory : 4096MB (2x2048) 1333MHz DDR3 Dual Channel 1 S
Hard Drive: 320GB (7,200rpm) SATA Hard Drive 1 S
Optical Drive : Blu-Ray Disc (DVD+/-RW + BD-ROM) Drive including software 1 S
Power Supply : Alienware 240W AC Adapter 1 S
Power Cord : UK 250V 1 S
Battery : Primary 9-cell 93W/HR LI-ION 1 S
Graphics : 2GB GDDR5 NVIDIA GeForce GTX 580M 1 S
Gaming Software : Steam Gaming forum and download application 1 S
Bluetooth : European Dell Wireless 375 Bluetooth Card 1 S
Wireless : European Dell Wireless 1501 wireless-N 1 S
Keyboard : Internal UK/Irish Qwerty Keyboard 1 S
Operating System : English Genuine Windows 7 SP1 Ultimate (64 BIT) 1 S
Software : Dell Support Center 3.0 1 S
Software : Datasafe Local 2.0 Basic 1 S
Avatar : Alienware Logo 1 S
Wallpaper : Alienware 3D Wallpaper 1 S
No Software Anti-Virus 1 S
TimeZone : (GMT + 00.00) Dublin, Edinburgh, Lisbon, London 1 S
AlienFX Colour : Quasar Blue 1 S
Name Plate Engraving : Generic 1 S
Standard Service - 1 year of Next Business Day coverage included with your
PC
1 S
No Warranty Upgrade 1 S
1 year Accidental Damage Support 1 EX
Alienware M17x R3 Order - UK 1 S

 

looks like a very powerful machine!

 

you should ask for the intell 6300 wifi , cause the one on your spec is not compatible with 5hz frequencies, like me i have a top end router wich offers 2.4 and 5 hz frequencies that will give you better spees online and security , but this is just my opinion, also you should push for the 8GB ram
4Gb is very low these days , specialy like you said you do Film

 

I couldn’t push for anything more as I have in the past exhausted the full escalation process.

For those who have graced this forum for many years will remember the issues Dell had with Nvidia graphics cards through the Inspiron and XPS lines and the issues with the R1.

My relations with dell go back maybe 10 years and in that time I have had multiple laptops.

These are the ones I can remember Dell Inspiron 9100, 9400, E1705, 2 x XPS 1710, XPS 1730, studio 1735, 2 x Alienware M17 r1, 2 x M17 r2

Out of those 11 laptops every one of them was faulty!
Normally NVidia card dying!

Have purchased 4 the rest were replacements.

I have had a really bad run of problems that you just couldn’t make up and have had my fill with it, I lost the will to complain!

This system was an unsolicited offer from tech support after a couple of visits from an engineer the computer went from intermittent fault to brick.

All I want now is a system that works; History is not on my side.

 

Excellent machine.

RAM upgrade is relatively cheap at this point as well as easy to perform.

I had many of those machines you listed as well as a few others such as the original xps which had the 3.4 extreme desktop cpu. Dell has had quite a few problems with nvidia, heat dissipation. I can't remember how many times graphics cards would just fry themselves. Or having a tech come out replace a part and the system just not boot up.

I too would just like a sytem that works, I want to use it, not troubleshoot it lol.