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    second internal hard drive ??

    Discussion in 'Alienware 17 and M17x' started by acerguy123, Jan 9, 2011.

  1. acerguy123

    acerguy123 Notebook Consultant

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    my question is two hard drives are suppose to fit into the laptop is what i thought, but when i asked the sales rep at dell they said no. so i only have 1 SSD drive so im wondering if this is true or not, cuz i really thought there was an extra bay? but im not sure. :confused: :confused:
     
    acerguy123, Jan 9, 2011
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  2. JaiaV

    JaiaV Notebook Evangelist

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    In the m17x, if you remove the battery and then the bottom plate, you should see 2 drive bays, HDD 0 will have your SSD, HDD 1 should be empty unless you ordered a second drive. HDD 1 should have a HD caddy and what is called an interposer inside with the screws in a soft foam insert. That is all you need to install your own second HD.

    Check out the first video on this page of the m17x wiki. Start around 0:40-45.
     
    JaiaV, Jan 9, 2011
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  3. acerguy123

    acerguy123 Notebook Consultant

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    ok i will check it out tom i havent gotton my laptop yet should get it on the 10th thanks
     
    acerguy123, Jan 9, 2011
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  4. Ralo90

    Ralo90 Notebook Consultant

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    wait, so you don't need a $40 bracket from Dell!?!? i saw there was the "interposer" when the tech guy replaced my MB. at least i think thats what that was.
     
    Ralo90, Jan 9, 2011
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  5. JaiaV

    JaiaV Notebook Evangelist

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    Depends. I don't know how it is everywhere but I've heard in some countries the interposer and caddy may not be included. AFAIK, however, the caddy/interposer/etc is usually sitting right in the slot it's supposed to be. Mine was.
     
    JaiaV, Jan 9, 2011
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  6. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    We had a thread long time ago about this when we ordered our R1s,is true that in the beginning the caddy,screws and interposer weren't included with all machines,but after a while this issue got fixed so I think you'll be fine.Don't listen to Dell reps most of the times they don't know on what planet they live on.
     
    katalin_2003, Jan 9, 2011
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  7. Ralo90

    Ralo90 Notebook Consultant

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    but... but... i did listen to them and decided not to waste 45 dollars on the caddy... so i bought a $40 500gb portable slow transfer pos instead... WHY!?!?!?
     
    Ralo90, Jan 9, 2011
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  8. Phat4rd

    Phat4rd Notebook Enthusiast

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    They usually wont sell an SSD and HDD together. Never seen a good answer why.
     
    Phat4rd, Jan 9, 2011
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  9. oneabove

    oneabove Notebook Consultant

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    may be coz the dell higher ups know that their sales reps cant handle the pressure and might get confused ;-)
     
    oneabove, Jan 10, 2011
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  10. Greywolf22

    Greywolf22 Notebook Deity

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    Sorry to hear that Ralo...I was one of the early R2 adopters and mine did not include the bracket and interposer. I simply called and told them that it should have come with one and they shipped it out to me overnight for free.

    I agree with everyone though, the reps never seem to know what they are talking about so always worth escalating if you aren't getting the right answers.
     
    Greywolf22, Jan 10, 2011
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  11. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    You should not worry about it,just call Dell explain you dissapointment and i bet you'll be able to get one (in the worst case scenario you won't from the start).keep us updated anyway.
     
    katalin_2003, Jan 10, 2011
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