A18 need restore disk

I somehow got a virus I couldnt seem to get rid of and so I formated and discovered what I thought was a USB drive I made was only basic Win 7. Anyone have a thumb drive of the original image or DVD I can buy or know a place I can download?

 

Alienware will send you one.

 

So I used the opportunity to switch to full UEFI bios and clean install of Win 10. I used a version of Win 10 from Microsoft download and made a thumb drive. Had some error message about CD key but allowed me to continue and once I got into Windows it had already activated so thats cool. Had to D/L all the drivers from Dell so that was a drag, but its up and running fine now. I still want a Respawn disk in case I feel the need to put it back to stock or sell it.

PUPPY MONKEY BABY

 

Not available from Dell.

Alienware 18
Service Tag: 5R4
9:15:32 AM Kim Young
Initial Question/Comment: .
9:15:38 AM System
You are now being connected to an agent. Thank you for using Dell Chat
9:15:38 AM System
Connected with TIP_Katherine L
9:15:42 AM TIP_Katherine L
Welcome to Dell Electronics and Accessories Chat! My name is Katherine and I can be reached at [email protected].
9:15:48 AM TIP_Katherine L
Hi, Kim.
9:15:52 AM TIP_Katherine L
Please use the chat box below to type your message.
9:16:21 AM Kim Young
I need a restore cd or usb key with windows as I deleted my partition and lost my usb key
9:16:24 AM Kim Young
Alienware 18
Service Tag: 5R4
9:16:41 AM Kim Young
Hi thanks
9:17:43 AM TIP_Katherine L
Oh sure, glad to assist you with getting the recovery usb key for your Alienware 18.
9:17:53 AM TIP_Katherine L
Thanks for providing the serivce tag number of your system, Kim.
9:18:03 AM TIP_Katherine L
Let me just go ahead and check if we have it available.
9:18:21 AM Kim Young
Is it possible to get it with windows 10
9:18:47 AM Kim Young
Mine came with win 7 pro but I like win 10- better
9:21:13 AM TIP_Katherine L
Still checking.
9:21:18 AM TIP_Katherine L
Please bear with me.
9:21:18 AM Kim Young
haha thanx
9:30:00 AM TIP_Katherine L
Hi, Kim.
9:30:06 AM TIP_Katherine L
I really am sorry for the long wait.
9:30:54 AM TIP_Katherine L
I've checked here in our inventory, as well as scan through the spare parts sheets that we have here but unfortunately, we don't have the USB recovery key available.
9:31:17 AM Kim Young
What about a DVD?
9:32:44 AM TIP_Katherine L
We don't have the DVD as well, Kim.
9:33:07 AM Kim Young
Ok well thanks then

 

I will look to see if I have the restore disc, I'll make an ISO and upload it if I have it