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    Alienware M18X R1 Black Screen of Death

    Discussion in 'Alienware 18 and M18x' started by mleon88, Jan 29, 2015.

  1. mleon88

    mleon88 Newbie

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    I bought this laptop off some kid almost a week ago. A couple days ago I started getting a black frozen screen after playing league of legends and some graphic benchmarking software (3D Mark). Specs are below:

    Windows 7
    2960XM
    Dual 580M SLI
    16 GB Ram
    128 Samsung 850 PRO SSD

    Now I have tried the following to no solution:

    Updated Bios Unlocked A05
    Updated VBios to latest version
    Installed multiple driver versions of Nvidia (even recommended from dell website)
    Tried to disable PCI GEN 2.0 in Bios
    Took a part the computer, Put Graphic card 2 in number 1 slot and ran by itself - still encountered black screen ( have not just taking graphic card 2 out and leave number 1 in slot yet)
    Tried a clean install...

    I don't think this is an over heating issue... I mean these GPU's support up to ~100... Most i'v seen it get up to was around ~80. Usually hovers in the low 70's under graphic load though...

    I can't see it being a hardware issue.. when everything else works fine.. only when demanding graphics come into play I get this black screen...

    I have run alien autopsy many times and all tests pass....Run diagnostics at start up as well... NOTHING seems to work.

    Does anyone have any other suggestions?
     
    mleon88, Jan 29, 2015
    #1