The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Bricked EDID... warranty help non-existant... what now?

    Discussion in 'Alienware 18 and M18x' started by bobthedespot, Oct 5, 2016.

  1. bobthedespot

    bobthedespot Notebook Consultant

    Reputations:
    75
    Messages:
    202
    Likes Received:
    78
    Trophy Points:
    41
    So I installed precision... etc. Lovely M18x bit the dust.

    Warranty expires next month, but I can't even get them to acknowledge that my alienware is broken... any tips?

    What should I do now? Is there a usb I can boot from to fix this quickly? Or should I just scrap it?

    Thanks.
     
    bobthedespot, Oct 5, 2016
    #1
  2. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    you can buy a new panel from ebay for around 200...though I don't understand how warranty won't cover a dead panel. Phone again or facebook their alienware support team. Better yet, email directly your problem to: [email protected]

    best of luck
     
    Raidriar, Oct 5, 2016
    #2
  3. Rengsey R. H. Jr.

    Rengsey R. H. Jr. I Never Slept

    Reputations:
    1,084
    Messages:
    2,771
    Likes Received:
    1,020
    Trophy Points:
    181
    All you have to tell them is that when it start up , it gives a certain number of beeps and there is no display. Let them hear the beeps when you are on the phone with them. That is enough proof for them to know that your screen is broken and laptop cannot boot.
     
    Rengsey R. H. Jr., Oct 5, 2016
    #3
  4. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

    Reputations:
    42,727
    Messages:
    29,852
    Likes Received:
    59,675
    Trophy Points:
    931
    And of course don't tell Dell support you used Evga Precision X :cool:
     
    Papusan, Oct 5, 2016
    #4
    GodlikeRU and Rengsey R. H. Jr. like this.
  5. GodlikeRU

    GodlikeRU Notebook Deity

    Reputations:
    165
    Messages:
    1,254
    Likes Received:
    562
    Trophy Points:
    131
    I would also connect drive to another computer and wipe Precision X before you get new panel or it will end killed too.
     
    GodlikeRU, Oct 7, 2016
    #5