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    HD crashed on m18xr1. No recovery disc

    Discussion in 'Alienware 18 and M18x' started by nickhite, Aug 17, 2015.

  1. nickhite

    nickhite Notebook Enthusiast

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    So. My hard drive crashed on my m18xr1 and I purchased a new HD to replace it.
    Problem 1: I dont have recovery partiton on my HD because it was corrupt and I do not have my recovery discs anymore since I have moved a few times since I bought this laptop in 2011.
    Problem 2: I had to install regular windows on it since I don't have alienware recovery partition.
    Problem 2: Whenever I enable my graphics card #2 which i have dual 6970s the screen goes black and I have to go into safe mode to disable it again.

    Is there a way to get alienware recovery to make my computer stock like the day i bought it?
    Any idea why enabling 2nd card causes my pc screen to go black?

    Help please :)
     
  2. SkylineLvr

    SkylineLvr Notebook Deity

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    You might have a faulty GPU. My secondary 780M just died on me recently and I was having serious issues trying to load Windows. Safe Mode worked just fine. You can try putting the secondary GPU in the primary spot and seeing if it'll post.
     
  3. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

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    6970M and 6990M are notorious for that, but yours have held up admirably, for far longer than most. The primary GPU is probably dead from wear and tear. The secondary GPU is probably fine. You'll have to test it to confirm that. Remove the primary GPU (the one on the left side near the VGA and HDMI port) and move the heat sink to the secondary GPU and install that in the primary PCIe slot. If the machine works correctly that way, the GPU removed from the primary slot is no good. Just use some really cheap thermal paste for testing. You can always apply some good stuff later on, when you're done testing.