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    New AW 18 beeps in the startup & display won't work

    Discussion in 'Alienware 18 and M18x' started by thuzithanwn, Feb 5, 2016.

  1. thuzithanwn

    thuzithanwn Newbie

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    Hi guys. I have a new AW 18 which I purchased from Amazon.com back in 2014 August. When I turn on my laptop, it sometimes works fine. But sometimes it doesn't. All the keyboard lights are lighted up but the display doesn't come up. It stays dead and gives a constant single beep.

    When this happens I hold on to the power button to let the laptop shutdown and wait for a while to start it again.

    When I start again in a few minutes, sometimes it works fine but sometimes it doesn't. I just use this laptop all times at indoors and I hardly move it. However I reside right next to a highway so this laptop is prone to fine dust particles. What do you guys think is wrong with my laptop?
     
    thuzithanwn, Feb 5, 2016
    #1
  2. anarky321

    anarky321 Notebook Deity

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    Beep Code Description
    1 System Board, BIOS corruption or ROM error (Contact Alienware))

    that's pretty much all i can contribute =/
     
    anarky321, Feb 5, 2016
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  3. thuzithanwn

    thuzithanwn Newbie

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    Well thank you mate. The funny part is this thing doesn't always happen. Sometimes it boots fine but sometimes it fails. I presume this is a symptom of a big disaster. I purchased this back in USA and now I'm in my home country (Sri Lanka) where there is no official agent for Alienware. I'm pretty much doomed if I can't find a way out of this on my own. Will wait for few advises and make a decision what to do.
     
    thuzithanwn, Feb 5, 2016
    #3