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    *OFFICIAL* M18x Owner's Lounge Thread

    Discussion in 'Alienware 18 and M18x' started by BatBoy, May 4, 2011.

  1. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    I think it goes in the open slot opposite the wireless card.
     
    cookinwitdiesel, Jun 19, 2011
    #701
  2. Aikimox

    Aikimox Weihenstephaner!

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    ^^ yes, 10 char

    Tomorrow
     
    Aikimox, Jun 19, 2011
    #702
  3. Aikimox

    Aikimox Weihenstephaner!

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    Looks like the 1866MHz RAM can be paired with the 2630QM :)

    1333:

    [​IMG]

    1866:

    [​IMG]

    WEI's changed to 7.9 and HWinfo32 reports 930mhz effective for each channel :cool:
     
    Aikimox, Jun 20, 2011
    #703
  4. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    Nice!

    Think we can only pull that off because of the BIOS support.
     
    cookinwitdiesel, Jun 20, 2011
    #704
  5. Aikimox

    Aikimox Weihenstephaner!

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    Dunno but I've seen a couple of positive comments from XPS, Inspiron and MBP owners even with dual core systems. Here's a CPU-Z screenie:
     

    Attached Files:

    Aikimox, Jun 20, 2011
    #705
  6. iPhantomhives

    iPhantomhives Click the image to change your avatar.

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    ;) Do you have em for sale? Those Screenshot Makes me want to buy now!
     
    iPhantomhives, Jun 20, 2011
    #706
  7. Aikimox

    Aikimox Weihenstephaner!

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    We certainly do but we can't beat the price on newegg. Our price is $135 + shipping (2x4gb).
     
    Aikimox, Jun 20, 2011
    #707
  8. Zero989

    Zero989 Notebook Virtuoso

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    what program is that? I'll run a comparison :).
     
    Zero989, Jun 20, 2011
    #708
  9. Aikimox

    Aikimox Weihenstephaner!

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    Passmark Performance test
     
    Aikimox, Jun 20, 2011
    #709
  10. iPhantomhives

    iPhantomhives Click the image to change your avatar.

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    I was wondering does it works with all 4x4gb or just 2x4gb.
     
    iPhantomhives, Jun 20, 2011
    #710
  11. Aikimox

    Aikimox Weihenstephaner!

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    I honestly dunno. When we get more sticks, will check.
     
    Aikimox, Jun 20, 2011
    #711
  12. NecroSavant

    NecroSavant Notebook Consultant

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    Right, i've had a phone call from a supervisor of Dell's Tech Support, and now i am even more pissed off that i sold by old Asus laptop to buy this! It seems that they will not replace the graphics cards, the only way they would do that is if i buy the Nvidia cards from them (the reason they say is that i want to replace them just because of games, and that's not it), or i should just send the laptop to the depot (so pay someone to pick it up) and let them run some tests, but we all know that they would just send the laptop back and take away £20 for a pickup.

    So now i am even more displeased with this...does anyone want to buy my alienware? I just give up.
     
    NecroSavant, Jun 20, 2011
    #712
  13. Zero989

    Zero989 Notebook Virtuoso

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    whats your issue?
     
    Zero989, Jun 20, 2011
    #713
  14. NecroSavant

    NecroSavant Notebook Consultant

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    My issue is that i am disappointed with the performance of these ATI 6970M's and i wanted to replace them with the Nvidia's, that's all.
     
    NecroSavant, Jun 20, 2011
    #714
  15. Zero989

    Zero989 Notebook Virtuoso

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    the 460s or upcoming 580s? Even the 485s won't give you a massive increase, there will even be a decrease in some areas. Maybe notebooks are not for you : s.
     
    Zero989, Jun 20, 2011
    #715
  16. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

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    Have you tried returning it and reorder with the SLi 460m? Time is ticking and those 21 days will pass before you know it.
     
    katalin_2003, Jun 20, 2011
    #716
  17. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    He is in the UK, I think he only had 7 days and they passed
     
    cookinwitdiesel, Jun 20, 2011
    #717
  18. NecroSavant

    NecroSavant Notebook Consultant

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    I was trying to get them changed to the Nvidia 460's because i am displeased with the ATI 6970M, and i have had several notebooks before, and they never displeased me as much as this Alienware has...
     
    NecroSavant, Jun 20, 2011
    #718
  19. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    It sounds like yours is an isolated case NecroSavant.......the laptop has been very well received by everyone else who has one now

    If you can share more details about what you are doing and why you are displeased we can probably help you get things working as expected - I can say with confidence this should blow away anything asus has to offer
     
    cookinwitdiesel, Jun 20, 2011
    #719
  20. NecroSavant

    NecroSavant Notebook Consultant

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    Well, it's weird that you say that, when i am playing games, even with crossfirex, i would prefer the graphics and framerate that my old Asus, with 1 460M graphics card provided.

    I am just sick and tired of all the errors in games, screen tears and other errors that this system is doing!

    Oh, and about the laptop being well received by everyone else...then why at least 15 or more people had bad ratings on this laptop in this forum and the laptop has only a 4 on the dell website?
     
    NecroSavant, Jun 20, 2011
    #720
  21. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    15 bad ratings out of thousands of units.....hardly indicative.......and the reasons for their bad ratings were things like - new gpus SHOULD be out soon and I would prefer those...

    If you are having performance issues it is most likely that something is configured wrong
     
    cookinwitdiesel, Jun 20, 2011
    #721
  22. NecroSavant

    NecroSavant Notebook Consultant

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    And i assure you that, after 3 clean installs, multiple driver installs and multiple tests, that there are still problems with this computer, i just wanted this sorted, and the customer service department and tech support called me liars!
     
    NecroSavant, Jun 20, 2011
    #722
  23. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    Have they offered to replace the current GPUs with a replacement set? New 6970s, that is not changing the part. That would be a normal warranty issue then. They pretty much NEVER change the spec of the laptop with replacement parts no matter how much you ask.

    Sounds like it could be defective cards.
     
    cookinwitdiesel, Jun 20, 2011
    #723
  24. NecroSavant

    NecroSavant Notebook Consultant

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    Yup, they changed it once (1 of them) and it still underperforms, and now they are not offering to replace them again.
     
    NecroSavant, Jun 20, 2011
    #724
  25. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    If you are under warranty it is not up to them.....they replace the part, the whole laptop, or refund you.
     
    cookinwitdiesel, Jun 20, 2011
    #725
  26. SOS4DELL

    SOS4DELL A Notebook Philosopher

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    Just an idea: have you tried to write to [email protected]. In the past i did it (very politely, of course) and after a while I did receive a PM from him. Its help in my case. Maybe it can help you too? ;)
     
    SOS4DELL, Jun 20, 2011
    #726
  27. NecroSavant

    NecroSavant Notebook Consultant

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    And, like i said before, they refused to replace both graphics cards or the whole laptop, stating that nothing was wrong with my laptop and that i was lying.
     
    NecroSavant, Jun 20, 2011
    #727
  28. NecroSavant

    NecroSavant Notebook Consultant

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    No, i haven't, who is he?
     
    NecroSavant, Jun 20, 2011
    #728
  29. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    Made me lol....who is Michael Dell....haha
     
    cookinwitdiesel, Jun 20, 2011
    #729
  30. SOS4DELL

    SOS4DELL A Notebook Philosopher

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    Just someone like you and me: He is the founder and owner of Dell Inc. ;)
     
    SOS4DELL, Jun 20, 2011
    #730
  31. NecroSavant

    NecroSavant Notebook Consultant

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    Well, i REALLY didn't know who [email protected] was, so i don't know why your laughing, to me it could have been someone from tech support or whatever....
     
    NecroSavant, Jun 20, 2011
    #731
  32. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    No need to get defensive, I was laughing at your ignorance (which is nothing to be ashamed of) not at you. You learned something, be glad! :)
     
    cookinwitdiesel, Jun 20, 2011
    #732
  33. NecroSavant

    NecroSavant Notebook Consultant

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    I'm sorry, i'm just so pissed off with this situation, i hate being called a liar...
     
    NecroSavant, Jun 20, 2011
    #733
  34. JCrichton

    JCrichton Notebook Evangelist

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    Try this:

    Call back. Be friendly and direct but mostly importantly stay calm. Every time you hit a road block after they've run all their remote tests (gotta go through this step!) ask to speak with their supervisor. Go up the chain until there are no more supervisors to speak to. See how that goes.

    Also, emailing that address is another good way to go. I highly recommend doing both. I had to go through weeks worth of back and forth on the phone and emails to get a refund for a machine I had for 9 months. Eventually I got it done and the money was returned so I could buy the M18x.

    The key is to be persistent and if one rep isn't being helpful or straight out calls you a liar to immediately speak with their supervisor.
     
    JCrichton, Jun 20, 2011
    #734
  35. SOS4DELL

    SOS4DELL A Notebook Philosopher

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    Well, just give it a try... But, remember be polite and 'diplomat'... and who knows... maybe you will be surprised...
     
    SOS4DELL, Jun 20, 2011
    #735
  36. steviejones133

    steviejones133 Notebook Nobel Laureate

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    I think the email addy your after is actually [email protected] - gets you through to Dell Exectutive Customer Resolution Team which is the "last stop cafe" in terms of getting a complaint or issue resolved. Heck, I should know - Ive emailed him enough :D

    Its a pity it doesnt actually get through to Mike himeslf but im sure he is far too busy playing golf or buying a private jet or something else that multi billionaires do in their spare time!
     
    steviejones133, Jun 20, 2011
    #736
  37. cookinwitdiesel

    cookinwitdiesel Retired Bencher

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    Just send to both addresses haha
     
    cookinwitdiesel, Jun 20, 2011
    #737
  38. steviejones133

    steviejones133 Notebook Nobel Laureate

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    Haha, yeah ... why not! - some poor dude will open his email box to a massive rant :eek:
     
    steviejones133, Jun 20, 2011
    #738
  39. iPhantomhives

    iPhantomhives Click the image to change your avatar.

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    Did anyone tested their ram with 1333 , 1600 , 1866 all different brands and slot all in together , will that reduce performance? Lol.
     
    iPhantomhives, Jun 20, 2011
    #739
  40. SOS4DELL

    SOS4DELL A Notebook Philosopher

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    Yes, you're right: I did wrote to [email protected] but the answer (signed by him) comes from [email protected]. Why? I don't know...
     
    SOS4DELL, Jun 20, 2011
    #740
  41. steviejones133

    steviejones133 Notebook Nobel Laureate

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    Wow....maybe you got lucky and Big Mike replied personally???? :p
     
    steviejones133, Jun 20, 2011
    #741
  42. SOS4DELL

    SOS4DELL A Notebook Philosopher

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    Well, I feel so... and the problem I had was solved almost inmediately in the most satisfactory way.
     
    SOS4DELL, Jun 20, 2011
    #742
  43. Eliphion

    Eliphion Notebook Consultant

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    I would like to know if you saw any tangible performance difference going from stock RAM to your 1866 aikimox?
     
    Eliphion, Jun 20, 2011
    #743
  44. Aikimox

    Aikimox Weihenstephaner!

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    The machine is running a little bit faster and more responsive but it's not super noticeable.
     
    Aikimox, Jun 20, 2011
    #744
  45. Eliphion

    Eliphion Notebook Consultant

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    Ha, thats enough reason for me to upgrade! :) Thanks man.
     
    Eliphion, Jun 20, 2011
    #745
  46. littleone562

    littleone562 Notebook Deity

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    Eliphion for you there will be a nice advantage because using 6gb is also slightly limiting because only when equal amounts of ram are used in each DIMM it works in true dual channel (ie 4gb in 2 DIMMS or 2gb in 4 DIMMS, etc). In your case of 6gb you use 4gb stick in one slot and 2gb stick in the other slot. I believe on the 4gb stick only 2gb of that runs in true dual channel while the other 2gb on the 4gb stick does not.
     
    littleone562, Jun 20, 2011
    #746
  47. Eliphion

    Eliphion Notebook Consultant

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    Interesting... thanks man!
     
    Eliphion, Jun 20, 2011
    #747
  48. Aikimox

    Aikimox Weihenstephaner!

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    Dammn, the dreams of having a mobile broadband in M18x have been shattered... there's no sim card slot... :(
     
    Aikimox, Jun 20, 2011
    #748
  49. Zero989

    Zero989 Notebook Virtuoso

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    Zero989, Jun 20, 2011
    #749
  50. Hivetyrant

    Hivetyrant Notebook Enthusiast

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    That sucks :( I was hoping to not have to use my phone for tethering, all my Dell machines have mobile broadband cards and they work great (Except my XT2 for some reason)
     
    Hivetyrant, Jun 20, 2011
    #750
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