The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    R2 processor failure

    Discussion in 'Alienware 18 and M18x' started by Nicolas87, Sep 10, 2016.

  1. Nicolas87

    Nicolas87 Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    3
    Trophy Points:
    6
    Hello,

    I have an AW M18x r2 and two days ago, when I turned on the computer, I've been welcomed by 7 bips.
    I think the processor is broken. It was a 3920xm. Can anyone tell me if the problem is really a processor failure and what model can I buy to replace the 3920?

    thanks in advance
     
    Cass-Olé likes this.
  2. Mobius 1

    Mobius 1 Notebook Nobel Laureate

    Reputations:
    3,447
    Messages:
    9,069
    Likes Received:
    6,376
    Trophy Points:
    681
  3. Nicolas87

    Nicolas87 Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    3
    Trophy Points:
    6
    Thanks a lot for your answer
     
    Papusan and Mr. Fox like this.
  4. J.Dre

    J.Dre Notebook Nobel Laureate

    Reputations:
    3,700
    Messages:
    8,323
    Likes Received:
    3,820
    Trophy Points:
    431
    Take a good look, folks! This user has a 4-year old laptop and is still able to repair and upgrade it with ease. Worth every penny.

    Hope it works out! Good luck. The days of this being possible are over.
     
    Last edited: Sep 10, 2016
  5. GodlikeRU

    GodlikeRU Notebook Deity

    Reputations:
    165
    Messages:
    1,254
    Likes Received:
    562
    Trophy Points:
    131
    i7-2920XM should also work and it's cheaper.
     
  6. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist®

    Reputations:
    37,250
    Messages:
    39,344
    Likes Received:
    70,712
    Trophy Points:
    931
    I doubt the CPU has failed. More likely the mobo. @Swick1981 appears to have two M18xR2 with sudden death syndrome. M18xR2 mobos seem to have a short life expectancy. If yours is dead that makes about 8 that I have seen 'expire' for no apparent reason in the past 1.5 years. The part is no longer in production, so you will need to find a used one some place.

    It will definitely work, but it's not as powerful as 3920XM or 3940XM. I will also have issues with RAM running 2133 (hit or miss above 1866) and it does not support PCIe 3.0 so better to stick with Ivy Bridge to avoid downgrade. But, again... very unlikely the CPU itself has died. If I were a gambler I would bet it is the motherboard and not the CPU.
     
    Last edited: Sep 11, 2016
    Papusan and Cass-Olé like this.
  7. J.Dre

    J.Dre Notebook Nobel Laureate

    Reputations:
    3,700
    Messages:
    8,323
    Likes Received:
    3,820
    Trophy Points:
    431
    Mr. Fox likes this.
  8. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    I have a board for sale if you need one, PM me
     
  9. Nicolas87

    Nicolas87 Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    3
    Trophy Points:
    6
    I ordered a processor on Ebay. Hopefully it will solve the problem. In 4 years of warranty, Dell changed the motherboard twice, both nvidia twice and the processor once. I take it this laptop is not the most reliable thing on earth, probably due to overheating problem.
    Raidriar, I'll let you know if the processor is not enough to solve my issue. Thanks for the offer
     
  10. GodlikeRU

    GodlikeRU Notebook Deity

    Reputations:
    165
    Messages:
    1,254
    Likes Received:
    562
    Trophy Points:
    131
    This laptop doesn't have overheating problem if it's pasted correctly
     
    Papusan likes this.
  11. Nicolas87

    Nicolas87 Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    3
    Trophy Points:
    6
    Well the paste has been applied by a Dell technician every time and I use a cooling support for the laptop. I spend my time using dry air spray to clean the vents but still, the laptop gets very hot in games.
    Anyway, I hope the processor is the only thing that is broken on this machine
     
  12. jerryzago

    jerryzago Notebook Consultant

    Reputations:
    41
    Messages:
    206
    Likes Received:
    60
    Trophy Points:
    41
    Having a High end laptop is like having a sports Car. When you use it, it is a must to monitor several parameters, like heat. I find it very weird that so many componets needed to be replaced in such a short time. Also, dell techs use low grade paste. I find hard to believe that after they switched a component, they applyed IC7!
     
  13. Raidriar

    Raidriar ლ(ಠ益ಠლ)

    Reputations:
    1,708
    Messages:
    5,820
    Likes Received:
    4,311
    Trophy Points:
    431
    As others have said, it is rare to have an Intel CPU fail. I've owned dozens of different Intel chips, none of them ever failed (knock on wood). There are 2 users on this board that had random 7 beep failure and turned out to be a board problem. Let us know how the replacement goes.

    As far as cooling goes, it is imperitive you get temperature under control. My M18x stays very cool idle, and warm (NOT HOT) under full load. For example:

    3920XM clocked at 4.2GHz 4 cores: about 55 idle/light use/internet, about 75-82 under FULL 100% usage. I used liquid ultra paste for the CPU.

    980M: Sits about 49-55 idle/low usage, abut 69-72 degrees tops under full load. I used 1mm ebay thermal pads + antec formula 7