The reason you can't get an M18x from the outlet.

These two eBay sellers snap them up before you get a chance:

ohoover79 | eBay

taxfreetech | eBay

Doesn't Dell have a policy against this?

How are these guys getting away with this?

Literally saw an M18x with 6990s appear for a second. Guess their robot software beat me to it.

 

Happens every year

 

I managed to get one. I had to call in though like 15 times. It arrived 20 min ago and is the wrong color.

 

They are being reported. But simply denying them in future is not enough, Dell must take them to the cleaners and put them put of business through a expensive law suit settlement.

They cant win in court because using bots is criminal in every way of the law on merchant sites.

 

I'm not so sure Dell really cares.

Think about it, they still sell the systems, and not only that, but they can get out of the warranty too because it was bought/sold in a way that violates their terms. Seems like win/win for Dell to me, other than the bad publicity and angry enthusiasts that can't get the systems they want, but hey, maybe that just makes them buy new ones. Can't say I didn't.

Ebay also has policies against selling goods obtained fraudulently or through any illegal methods. But they don't care either because the money they make hand over fist from the sellers who list and sell them is still good.

Basically all you can really do without a crack legal team or someone who cares and wants to spend the time doing something about it is just spread the word and try to make enough people aware of what's going on so people don't buy the systems from such sellers. The longer they have to sit on those systems the less they will be worth, and if they stay unsold long enough they will eventually wind up eating it in a big way when they can no longer make any profit, and will be lucky to make back some of their money.

 

You guys are taking it too far. First of all, there's no proof they're using bots!
Till proven otherwise, they are selling systems like any other person.

 

Not really worth buying an M18x from the outlet based on my experience. Both M18x's I received from there were full of scratches and missing parts plus they sold me the wrong color. Glad Dell fixed all that and sent me a factory fresh system.

 

It's just flat wrong to sell those systems knowing it's voiding the warranties. The people buying those systems have no idea they're not getting warranty coverage. Dell needs to be painted in a very bad light for looking the other way because it's profitable.

Those sellers are fraudulently claiming the systems come with a warranty. That should be good enough for Ebay to remove the listings.

 

But you got a fresh new upgraded system because of their QC. And for the money you paid, i think it's worth the trouble

 

Thanks for the heads up. I am waiting for a refurb to replace my expensive, defective retail system and had assumed that none were coming in...now I know!

 

Where did you get your info from?!!
Dell Outlet systems come with 1year standard warranty (same as new builds) that can be extended to whatever type of warranty.

Dell's warranty IS INTERNATIONALLY transferable so people who buy those will get one and the sellers are not lying.

I personally bought many systems from the US outlet over the years and didn't had a problem transferring the system's ownership along with its warranty and getting service for them.

 

My understanding is that the purchase agreement of a dell outlet computer is that you are purchasing not for resale. Also, my understanding is that the outlet warranty is not transferable. I could be wrong, but I've read it several times in these forums - including earlier in this thread.

 

So how about guys that buy their systems use them a while and sell them, what's the difference (?) the opened box? lol

Well that's your understanding but Dell's policy says otherwise. Who do you trust? I invite you to review it before making assumptions and post misleading things as if they were facts

 

There's a big difference between an individual selling their system and transferring the warranty to another individual, and a business hoarding discount outlet systems and then flipping them for profit as an unauthorized reseller.

Dell's terms allows for transfer of warranty from one person to another in the first case. Dell's warranty is void if you buy from an unauthorized reseller, which is what those ebay sellers are.

Dell doesn't really care who buys it or why they buy it or what they do with it after they buy it. The onus is on the next buyer down the line to follow the trail and make sure the reseller is authorized and the products do indeed carry the full warranty from Dell. In the case of an individual, you would check how much warranty the product had remaining and that it was transferrable. Just going by text on a lisiting stating it has the warranty isn't smart buying, especially when dealing with higher priced stuff like an M18x.

 

That right there is the big difference.

Don't really matter if anyone has sympathy for these ebay crooks, they are all criminals and using tools on a merchant site is a criminal offense as per the latest internet usage laws in the USA.

I have reported these names and other names and its being looked at by Dell purchase dept. NBR should be banning these resellers from the forums all together, really such activities should not be tolerated or encouraged,

 

I'm not sure what Dell's actual stance on this would be but it sounds more than a little bit fishy.

 

Dell acknowledge to me they made changes the last these crooks used scripts and beat them out for a while.

Now they have freelance programmers doing scripts that some how avoids the captcha system altogether. Once they can ensure that is not happening anymore, these crooks will be put to rest for good.

 

Lol nice. Dell should give the people who brought it to their attention a cookie or something nice...not that things actually happen that way IRL but it would definitely make my day to see them recognize the efforts of the people in this forum.