So I bought my M11x from Aspen Solutions and now the Nvidia GPU has decided to go on the blink. Dell Support offered a new motherboard, however I have to transfer the warranty.
Aspen told me to try the US form because Dell said it's fine but that gives me an error for a non US service tag.
I also tried the international form but it doesn't want to because I'd be transferring from UK to UK.
Does anyone have any suggestions?
Cheers
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Call dell and have them do it directly over the phone. Im a US Soldier living in germany and I have to go through Dell.co.uk for my english support and they transfered 2 systems for me no problem at all. Plus for some reason my service tag comes as invalid when i try the from online(my 3rd system
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Would I be better off calling Order or Technical Support to do it?
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either or cause the will route you anyways
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Just tried calling both the US and the UK dell lines and neither can help me. Any suggestions?
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Nag some folks on the Dell forum or even FB page. By nag I mean be nice.
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Tried the FB page, within a couple of hours I got messaged asking for my details. 24 hours later, the warranty was transferred. Best way to get support when you need it.
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Can't transfer m11x warranty
Discussion in 'Alienware M11x' started by dskid807, Jul 20, 2011.