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    Dell 375 Bluetooth (or more common known as "Headache")

    Discussion in 'Alienware M11x' started by tscaf, Mar 29, 2012.

  1. tscaf

    tscaf Notebook Geek

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    I have a m11x R3. As far as this post is concerned, it's solely in reference to the R3 as I've heard of other issues with the R1 and R2. Just for isolation sake of the issue.

    In short, Ive tried factory dell drivers from the website, 3rd party, Toshiba, attempted BlueSoleil, Artheros driver package...ummmm at the moment, thats all I can think of.

    I can "install" the device, but then I have a horrible time installing anything. I finally got a simple mouse to install after a couple hours of working on it.

    Let me clarify my ability before too much is assumed. I'm a 15 year computer tech, and work with anything/everything computers, everyday. Bluetooth in the past has never really been a issue to me. It just seems that they driver supporting that device is very lacking.

    Has anyone found a successful driver package that installs without any errors, and as a result, devices can be added without much hassle? I would love to hear what people have done.

    Thanks!
     
  2. Descalzo

    Descalzo Notebook Evangelist

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    My R3 should come tomorrow afternoon. If you like, I can see which driver it's using. Maybe that will help. Maybe I can find extract the driver from the CD or something?
     
  3. tscaf

    tscaf Notebook Geek

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    Well, let me know! I'd appreciate it! If possible, would you be willing to ISO it for me? I technically built the R3 from the ground up, so I never had the R3 disc. I would appreciate it if you could.
     
  4. GNandGS

    GNandGS Notebook Deity

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  5. un4tural

    un4tural Notebook Evangelist

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    BT works fine, it just that it supports nothing, tried headphones, no audio to device support via bluetooth, was like kewl, lets see what else can i use it for... well i can use it to send a file quite slowly to my phone... Thanx dell, i got a cable and wifi for that.

    So yeah, it does pretty much nothing of anything this. good thing i got a fist full of micro bluetooth USB dongles. sound quality is less than satisfactory though... make your ears bleed good.

    So yeah, been there, trust me it will cause you days of trouble without any results. just get a USB bluetooth dongle for few bucks...
     
  6. Descalzo

    Descalzo Notebook Evangelist

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    Now when I added my mouse in Windows 7, it would see it but not add it. I had to right-click the mouse icon AFTER it was spotted but BEFORE I tried to connect, and in the properties I had to tell it I was adding it as a mouse. Could something like this help?
     
  7. tscaf

    tscaf Notebook Geek

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    I played a similar game with my mouse :/ What a pain it was.

    I did come across some form of pleasing all the driver issues last night. I'll give you some insite as to what I'm doing. I've trying to do the audio headset as well. Could careless about a mic, but because I've pieced my entire R3 together, and from what I can tell, all part #'s are matching, I have no sound out the integrated speakers. If I plug a wired headset in, it works fine. So, my next thought was to at least eliminate the wire and go with a BT headset.

    2 days ago, I could get the native Windows 7 BT software to find and pair with the headset, but it had no drivers for any of the features (mic, control options...etc) Last night I finally downloaded enough BT packages, consolidated them into one, and pointed Windows to that folder, and it found all the drivers needed for those features.

    Now, Device Manager looks happy. No red or yellow items sticking out, however, it seems like I can pair the headset, but it doesn't stay connected. And....I'm unsure how to manually force connection, and the option isn't apparent in any of the menu's I have.

    So thats where I'm at. Everything looks ok, but it doesnt keep or start a connection with the headset.
     
  8. Descalzo

    Descalzo Notebook Evangelist

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    Okay, bad news. Mine didn't come with a resource disk.
     
  9. gman901

    gman901 Notebook Consultant

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    I am not sure this is what you are looking for, but I got my Razer Orochi bt mouse connected every time by first adding it as a new device. When your mouse is found, right click on the icon and install the generic HID drivers for your mouse and it should install and connect going forward.
     
  10. tscaf

    tscaf Notebook Geek

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    Sadly there are enough variables at play that even the make/model of the mouse may come into play. Luckily at this point mine is working since adding it awhile back. LOL, it's working so I'm moving on and not worrying about it again =p Now the headset :/
     
  11. Descalzo

    Descalzo Notebook Evangelist

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    Okay more bad news: Apparently my Outlet R3 didn't come with BT. At least I can't find it on the invoice email, and I can't find it in Device Manager.

    Crazy thing is: this happened on my R1, but I was goofing around with the wifi card to give myself bluetooth (I stole the Wifi+Bluetooth half card from my wife's lappy) and started installing drivers, it found 2 bluetooth cards. I put the original wifi back in and had bluetooth.
     
  12. tscaf

    tscaf Notebook Geek

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    LOL, wow. Talk about bad luck =p
     
  13. Descalzo

    Descalzo Notebook Evangelist

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    Okay, I peeled it open to find that there is, indeed, no BT stick in this thing. But from what some have said, it doesn't sound like I'm missing too much. I would sure rather have it. So I guess I'll have to dig out my little Rocketfish USB stick and use it.

    I thought of swapping my wifi with my wife's wifi+BT card. But I don't want to give up my Killer Wifi. Is it really that big of a deal?
     
  14. tscaf

    tscaf Notebook Geek

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    My solution cost me a 2 day wait, and $28. I ended buying a Intel Advanced-N 6230 half mini wifi/bluetooth card. The joy of the unit is the fact that it has the bluetooth built in. Installed the card, and within minutes I was able to install a bluetooth headset and enjoy stereo sound. Also the mouse went in without issue. That's my 2 cents if it helps anyone.
     
  15. hermitmaster

    hermitmaster Notebook Consultant

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    That's the route I'll be going if my R3 doesn't have bluetooth. My invoice from the outlet doesn't list it, but I have a feeling it may have it anyway. My current XPS has the Intel 6230 card and it works great 99% of the time and the issues that I do have may be related to my mouse.