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    Gutted...three weeks till the end of my warrenty and the left hand hinge has broken.

    Discussion in 'Alienware M11x' started by sean_hale, Mar 15, 2011.

  1. sean_hale

    sean_hale Notebook Guru

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    I have been so carefull with my R1 and opened it today finding that there is excessive play in the left hand hinge. So dissapointed :( :( :( I know it can/will be fixed but what a pain in the .
     
    sean_hale, Mar 15, 2011
    #1
  2. M11Ash

    M11Ash Notebook Evangelist

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    Sean, call Dell support, they will have an engineer out within 3 days to replace your entire LCD with the new hinges. They did it for me this morning, When closed it looks like a brand new lappy! Hinges are rock solid - Blessing in disguise ;-)
     
    M11Ash, Mar 15, 2011
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  3. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    And even if your warranty were expired, Dell would still replace them at no cost to you.
     
    saturnotaku, Mar 15, 2011
    #3
  4. sean_hale

    sean_hale Notebook Guru

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    Cheers guys, i have just spoken to AW and am booking a tech for friday morning. I will let you know how it goes.

    Sean
     
    sean_hale, Mar 15, 2011
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  5. Zlog

    Zlog Notebook Deity

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    Seems like it's always the left hinge... all 4 of my broken hinges have been the left.
     
    Zlog, Mar 15, 2011
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  6. sean_hale

    sean_hale Notebook Guru

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    !!!! Four!!!! FFS if it breaks again it's going down the road :-(
     
    sean_hale, Mar 15, 2011
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  7. MasivB

    MasivB Guest

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    Someone needs to make one of those "Smash-My-Xbox" videos but for an M11x
     
    MasivB, Mar 15, 2011
    #7