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    Just Cause 2 Direct X error

    Discussion in 'Alienware M11x' started by Jack2789, Jul 10, 2011.

  1. Jack2789

    Jack2789 Notebook Enthusiast

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    Just downloaded Just Cause 2 from steam and as soon as I try and start up the game i get this error
    Fatal Directx error!
    Code:3
    Result:0x887A0002: DXGI_ERROR_NOT_FOUND
    The game will now exit.Try starting the game with /failsafe if the problem persist.
    I am running an M11xR2 with a Geforce 335m graphics card and it should be able to run it, I have the most recent drivers installed and am trying to re-install JC2 right now. Any help?
     
    Jack2789, Jul 10, 2011
    #1
  2. Xtrophy

    Xtrophy Notebook Consultant

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    I know this is a long shot, but try installing direct x 9.0c.

    I had a DX error once because 9.0c was not on the computer like it needed to be and the game could not find it.

    It is probably not the problem, but give it a try.
     
    Xtrophy, Jul 10, 2011
    #2
  3. thegh0sts

    thegh0sts Notebook Nobel Laureate

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    i also suggest reinstalling DX9c and see if that works.
     
    thegh0sts, Jul 11, 2011
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  4. Jack2789

    Jack2789 Notebook Enthusiast

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    Can anyone give me a link to the download for it? I'll give it a try even though i play other games fine that require DX 9.0c.
     
    Jack2789, Jul 11, 2011
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  5. Jack2789

    Jack2789 Notebook Enthusiast

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    Also the game uses DX 10 so i don't think that could be it.
     
    Jack2789, Jul 11, 2011
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  6. Radam

    Radam Notebook Geek

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    Make sure you have the game whitelisted in the Nvidia Control Panel, although it should already be. Also the last time I had an error with Just Cause 2, it was to do with the drivers. When you say latest, which version is that?
     
    Radam, Jul 11, 2011
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  7. Jack2789

    Jack2789 Notebook Enthusiast

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    Version 8.17.12.5730, and I'm pretty sure the drivers are the problem here.
     
    Jack2789, Jul 11, 2011
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  8. Jack2789

    Jack2789 Notebook Enthusiast

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    Any help? The Geforce 335m supports DX10 right? which means my driver is messing it up
     
    Jack2789, Jul 11, 2011
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  9. Radam

    Radam Notebook Geek

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    Ummm I think that may be the version for the intel graphics card. To find the Nvidia driver version:
    1. Right click on desktop and select Nvidia Control Panel
    2. Click help at the top, then System Information
    3. Next to "Driver Version:" will be the version of the nvidia driver
    4. Download this driver if your version is not 275.33 (as I use it and have Just Cause 2 and it works)

    NVIDIA DRIVERS 275.33 WHQL
     
    Radam, Jul 11, 2011
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  10. josh roberts

    josh roberts Notebook Consultant

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    Agreed! I downloaded the game from steam too and I'm running the 275.33 drivers, and it runs great!
     
    josh roberts, Jul 12, 2011
    #10