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    Kernel Power 41 (63) BSOD Critical Error

    Discussion in 'Alienware M11x' started by Dumdumpeach, Aug 8, 2010.

  1. Dumdumpeach

    Dumdumpeach Newbie

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    Hi everyone. While surfing the web with Google Chrome, I randomly received the error mentioned in the topic title, which caused a BSOD and an automatic reboot. I did some googling, and found the following thread:

    [SOLVED] Kernel-Power 41 (63) error - Tech Support Forum

    So apparently this error is caused by having two audio drivers enabled at the same time. I looked at my device drivers, and noticed that I do indeed have 2 audio drivers running - High Definition Audio Controller, and Realtek High Definition Audio. Does anyone know which one I should disable, and why? What exactly does Realtek High Definition audio do? Do I need it?

    Thanks for any help.
     
    Dumdumpeach, Aug 8, 2010
    #1
  2. bittercold

    bittercold Notebook Enthusiast

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    Well I also get random BSOD (mainly when idling) but I think it is due to VCORE. Honestly I have the Realtek High Definition Audio and 4x NVIDIA High Definition Audio. So I dunno. I don't even know why I have 4. Uninstalling them makes all four come back!
     
    bittercold, Aug 9, 2010
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  3. th3darkang3l

    th3darkang3l Newbie

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    I have the same issue, kernel-power error 41(63), but without BSOD... it simply turn off my laptop! Suddenly the entire laptop turn off and I have to press the power button to turn on again. I read the error in the eventvwr, and checked the devices but I don't have 2 audio drivers, but only Realtek HD. So it must be something else...
    And it seems to happen only when I use Chrome and I have Reaper in background... I don't know but it could be driver related, I don't think its hardware failure.

    Did you managed to solve the problem?

    Sorry for my bad english
    cheers

    specs : M11x with SU7300 4gbRam, WiFi-N, BTooth, HD 500GB w/ffs
     
    th3darkang3l, Aug 10, 2010
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  4. 1Coopgt

    1Coopgt Notebook Consultant

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    I haven't had this problem yet . But just so you know the HD Audio controller drivers come with the Nvidia drivers or at least some kind of sound dll was loaded . The Realtek Drivers I think are when the 335 isn't turned on.
     
    1Coopgt, Aug 10, 2010
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  5. th3darkang3l

    th3darkang3l Newbie

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    Thanks, however I had the problem with the gpu turned off. I kinda solved the problem uninstalling last night all the driver packages that comes with the notebook and do a reinstall. After 3,5 hours of activity I got no error, so I hope it was only a driver issue/conflict.

    tip: searching on google about this problem I found that many of the people having this problem have nvidia... really crappy chipset drivers? or a messing windows update? :)

    I will report here if I'll discover something more
     
    th3darkang3l, Aug 11, 2010
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