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    M11X Completely DEAD

    Discussion in 'Alienware M11x' started by wrathofdeath, Jun 14, 2012.

  1. wrathofdeath

    wrathofdeath Notebook Evangelist

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    Hey guys,

    I recently was playing some games on my computer with the charger plugged in and when I closed the game noticed I had 4% battery remaining.... The charger had the green light but the computer was not charging. I never messed with the BIOS so nothing is changed in there..... Called Alienware Support and they said its either my motherboard or something to do with the battery.... Did everything possible to get it to work... no luck. Sending it in asap to get everything fixed up..... (Luckily I had enough battery life to pull my stuff for my finals off of the computer before it died)

    Anyone have this issue?

    -

    Will
     
    wrathofdeath, Jun 14, 2012
    #1
  2. Yiddo

    Yiddo Believe, Achieve, Receive

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    Remove the battery and AC adaptor and hold down the power button for 30 seconds to discharge it and then put it all back together.

    Does the light come on the brick? Could need the CMOS battery reset if not.
     
    Yiddo, Jun 14, 2012
    #2
  3. Descalzo

    Descalzo Notebook Evangelist

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    Did you try a different charger?
     
    Descalzo, Jun 14, 2012
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  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Here is some troubleshooting that you can try to fix this issue.
     
    Alienware-L_Porras, Jun 14, 2012
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  5. wrathofdeath

    wrathofdeath Notebook Evangelist

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    Trying a diff charger today...
     
    wrathofdeath, Jun 14, 2012
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