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    M11X R1 shutting down with fully battery charge

    Discussion in 'Alienware M11x' started by weromontiel, May 23, 2011.

  1. weromontiel

    weromontiel Newbie

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    Hello all, i own a M11X R1 i purchased directly form Dell last year, but sadly,my warranty expired on April 2nd and just a week ago, i start having issues with my laptop. Just suddenly is turning off and even if i connected directly to the power.

    i checked the battery status LEDs and sometimes is not even turning on. It maybe have a power shorcut but im not sure and i dont want to wasted 150 bucks on a new battery, thats why im asking the experts :)

    i see a message on windows saying you may change your battery, but the weird thing is the battery work sometimes, can charge fine and work for a couple of hours too in battery mode.

    Any clue guys? or anyone having the same issue?

    thanks in advance!
     
    weromontiel, May 23, 2011
    #1
  2. whitrzac

    whitrzac The orange end is cold...

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    seeing as your warranty just expired, call dell and _____ ;)

    the fact that it is turning off when the power adapter is connected usually means a mobo issue...
     
    whitrzac, May 23, 2011
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  3. weromontiel

    weromontiel Newbie

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    lol yeah i thought about it, it was really bad luck :(

    im thinking the same, possibly issues with the mobo, but im wondering why windows is advising to replace the battery.

    Is better ask for more opinion/advice before any further decision or waste of money :)

    thanks for your answer, keep them coming!
     
    weromontiel, May 23, 2011
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  4. weromontiel

    weromontiel Newbie

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    is there a way to run a diagnostic from BIOS or something? anyone? thanks in advance for your help guys!
     
    weromontiel, May 24, 2011
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