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    M11x R1 - LCD not recognized

    Discussion in 'Alienware M11x' started by Spalding, Jan 3, 2013.

  1. Spalding

    Spalding Notebook Consultant

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    My lcd had cracked, and so I've replaced it with a new LG lcd.... The first time i started it up the screen worked, but since the screen just remains black. However, the computer will boot from hdmi to any external display and appears to work fine. Also, I've checked the device manager and the only screen being listed is that which is plugged into hdmi.

    How could I correct this? Checked the connections several times and nothing is out of the ordinary.
     
    Spalding, Jan 3, 2013
    #1
  2. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Perhaps there is a short somewhere? It only worked the first time?
     
    Tsunade_Hime, Jan 3, 2013
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  3. Spalding

    Spalding Notebook Consultant

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    Yes, only the first - even then it did not come on til after windows had booted to the login screen (almost immediately rebooted, no life since.) Occasionally it will give me a screen full of vertical white lines then nothing. Tempted to just ask for a refund on the screen and start hunting for a new machine :S.
     
    Spalding, Jan 3, 2013
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  4. Tsunade_Hime

    Tsunade_Hime such bacon. wow

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    Does your old cracked screen light up or you can't tell? I would go cable -> LCD -> mobo.
     
    Tsunade_Hime, Jan 3, 2013
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  5. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    I would go that way also checking functionality. If that does not work and you need a replacement part you may send us an e-mail to [email protected]
     
    Alienware-L_Porras, Jan 8, 2013
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