Hey guys I keep on getting this BSOD happens randomly though. Yes my CPU is OCed to 1.7GHZ. Below is the rest of the information I'll just copy and paste![]()
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8005365038
BCP3: 00000000B2000040
BCP4: 0000000000000800
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
PS:
My warrenty is still valid, I just dont want to send it back to BB again. Yes again I sent it the first time because my hinge broke so they replaced the hinge and LCD which is good because I had a dead pixel, but they still didn't repair the BSOD error that I mentioned. They said they it didn't happen so they could see the error nor replicate the error. Geek Squad FTL
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Bump:
Anyone have any idea? -
need more info
download this Blue screen of death (STOP error) information in dump files.
(direct link http://www.nirsoft.net/utils/bluescreenview.zip)
run it (doesn't install)
click edit-->select all
hit ctrl-s and save as a text file
open saved text file
paste text file as a reply here -
Thanks Corwinicre heres what i got,
==================================================
Dump File : 081110-12916-01.dmp
Crash Time : 8/11/2010 6:37:58 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`05365038
Parameter 3 : 00000000`b2000040
Parameter 4 : 00000000`00000800
Caused By Driver : hal.dll
Caused By Address : hal.dll+12903
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\081110-12916-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================
==================================================
Dump File : 080710-13026-01.dmp
Crash Time : 8/7/2010 4:00:09 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`052d61d8
Parameter 3 : 00000000`b2000040
Parameter 4 : 00000000`00000800
Caused By Driver : hal.dll
Caused By Address : hal.dll+12903
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\080710-13026-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================
==================================================
Dump File : 080610-17175-01.dmp
Crash Time : 8/6/2010 8:36:22 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`052ab038
Parameter 3 : 00000000`b2000040
Parameter 4 : 00000000`00000800
Caused By Driver : hal.dll
Caused By Address : hal.dll+12903
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\080610-17175-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================
==================================================
Dump File : 080610-13072-01.dmp
Crash Time : 8/6/2010 5:17:58 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`052c81d8
Parameter 3 : 00000000`b2000040
Parameter 4 : 00000000`00000800
Caused By Driver : hal.dll
Caused By Address : hal.dll+12903
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\080610-13072-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================
==================================================
Dump File : 080210-12963-01.dmp
Crash Time : 8/2/2010 9:58:07 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0536c038
Parameter 3 : 00000000`b2000040
Parameter 4 : 00000000`00000800
Caused By Driver : hal.dll
Caused By Address : hal.dll+12903
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\080210-12963-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================
==================================================
Dump File : 080210-13010-01.dmp
Crash Time : 8/2/2010 5:40:16 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000030
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`04fc1a6f
Caused By Driver : RTKVHD64.sys
Caused By Address : RTKVHD64.sys+c9a6f
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\080210-13010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
================================================== -
probably due to unstable overclock? Try diasbling OC and see if it still happens.
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Ok, so the file causing all but the last of the BSODs is hal.dll.
Hal.dll is a tunnel through which programs can interact with hardware. (For more specific info, see Microsoft Windows library files - Wikipedia, the free encyclopedia.) Unfortunately, narrowing it down to hal.dll isn't specific enough, at least not for me with my limited knowledge. It could be an unstable OC like hypervision said, it could be a driver issue, or it could be a hardware problem.
The last BSOD is a little more interesting. RTKVHD64.sys is a driver file corresponding to the Realtek sound card. If you google this filename, all the top results are about how it causes bluescreens. Looking through the google results, I see two suggestions. First, if you don't use the 5.1 output, you can remove the Realtek drivers and let Windows install drivers for it automatically. The second option is to remove them and install again. Try the ones listed on support.dell.com when you put in your model, or try a set directly from realtek ( Realtek). Perhaps that will stop the bluescreens.
M11x R1 BSOD Code 124 ID 1033
Discussion in 'Alienware M11x' started by Nivaku, Aug 11, 2010.