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    M11x R2 shutting down under high load (Civ 5)

    Discussion in 'Alienware M11x' started by jeep364, Jul 27, 2014.

  1. jeep364

    jeep364 Notebook Consultant

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    So I've had this laptop for years now and its been a rock, playing everything I throw at it. For the past year on/off (I don't play all the time, just some weekends) when I play civ 5 (I keep the settings very low to have a smooth gameplay) in late game the laptop gets very hot around that copper tubing of the heatsink and will just shut off.

    I know civ 5 is very cpu intensive, but I can't remember this happening when I was first was playing civ 5 when it came out. Its basically the only game I play and am wondering how to remedy this? Replace the thermal paste? Use a cooling pad?

    I have already blown out as much dust as possible from inside the laptop.
     
  2. DDDenniZZZ

    DDDenniZZZ Notebook Deity

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    Repaste and deep clean would probably help. Shut down shows its probably a thermal issue.
     
  3. Dinosaur Brutus

    Dinosaur Brutus Notebook Geek

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    DDDenniZZZ is most likely correct. Assuming the laptop performs fine otherwise and only crashed under load would indicate a heat issue, in that the heatsink over the CPU is poorly seated or that the thermal paste has deteriorated to a point where it no longer effectively does its job.
     
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    I believe the same, a re-paste should help you out. Let us know how the PC performs after that.
     
  5. jeep364

    jeep364 Notebook Consultant

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    Bringing this back from the dead but I did re paste and seat the cpu. Certainly helped but still shut down due to heat at late game CIV 5. Must be cpu overheat issue.

    I fear my trusty old m11x is overdue for a replacement... Considering the aw 13 or the p34g v3. Hopefully those are up to the task with the cooling. Also getting lots of running out of ram pop-ups when using Chrome with many tabs... 4gb just doesn't cut it with memory hog browsers I guess.
     
  6. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Have you tried reinstalling the O.S? It may also be that there's too many processes running in the background that have been accumulated through time.
     
  7. pathfindercod

    pathfindercod Notebook Virtuoso

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    Monitor your temps so we can see how hot things are getting. Also as brother Porras mentioned a reload would be a good start also since its be a few years? Help freshen things up.