The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    M11x keyboard turns on but laptop shows a black screen

    Discussion in 'Alienware M11x' started by JesusHIMSELF, Jul 18, 2013.

  1. JesusHIMSELF

    JesusHIMSELF Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    I have an alienware m11x r1 and these past couple of days it has not been functioning as it should. When i turn it on, the keyboard and ALIENWARE letters light up but the screen remains off. I tried connecting the laptop to my monitor and it still gives the black screen. After many retries it turns on and like nothing happened but then ill use it for a couple of minutes and the screen goes off. ive noticed that when the computer turns on as it should, the WIFI light turns on followed by the bios screen and the alienware HEAD turns on (back of screen). When it doesnt work, the WIFI light is off followed by a black screen and the HEAD is off. Its not the screen because after a couple tries it turns back on. Also i reset it to factory setting but it didnt seem to work. please help.
     
  2. Alienware-L_Porras

    Alienware-L_Porras Company Representative

    Reputations:
    3,658
    Messages:
    6,874
    Likes Received:
    969
    Trophy Points:
    281
    Try removing the memory and trying 1 stick at the time.