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    My M11x just crashed.. should I be worried?

    Discussion in 'Alienware M11x' started by mbrinton91, Aug 24, 2010.

  1. mbrinton91

    mbrinton91 Notebook Geek

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    I've owned it for 20 days and so far this has never happened. What happened was I was just browsing the internet, had about 6 tabs open (firefox 3.6), I was watching a youtube video, when suddenly the audio stops playing and instead I hear loud static coming out of the speakers, and the mouse cursor is frozen and none of the keys work. So I'm forced to do a forced shut down. Anyone know why this might have happened? :confused:
     
  2. slickie88

    slickie88 Master of Puppets

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    Are you overclocked? If so, drop it down a notch and stress test the hades out of it.
     
  3. mbrinton91

    mbrinton91 Notebook Geek

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    Well, it's an R1, so there isn't really such a thing as dropping the OC down a notch, it's either OC'd or it isn't. How do I do stress tests on it though? If it's a problem with the hardware / OC, I think I need to get it replaced because I rely on the OC...
     
  4. zepharus

    zepharus Notebook Enthusiast

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    Honestly its fine. All PCs crash.. Ive never seen one that did'nt

    My Mac on the other hand...
     
  5. Noah14

    Noah14 Notebook Evangelist

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    Gets the beach ball of doom :D
    --
    In all honesty, you really shouldn't have to worry.
    Crashes are reasonably common with windows, sad to say.
    If you are still worried, refer to the owner's manual, and you can run some diagnostics.
     
  6. Ori0n

    Ori0n Notebook Enthusiast

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    All my PCs have crashed too... but so has my Mac.
     
  7. stevenxowens792

    stevenxowens792 Notebook Virtuoso

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    ARE YOU SERIOUS! If you experienced a crash the first thing I would do is call Dell now and purchase a 3 year extended warranty. Then make sure you have a full backup of all your files, games, folder, everything. Next I would .......

    Ok... Just kidding.. What I would do is not worry about it unless it happens more often. Programs that cause blue screens include, INTERNET EXPLORER 8, NVIDIA UTILS, Old Drivers with Newer Games... So dont stress... enjoy the system. Best Wishes, StevenX
     
  8. Sirhcz0r

    Sirhcz0r Notebook Deity

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    This isn't fine. This is the biggest M11xR1 problem. Some of these Core 2 Duos are stable with the overclock, and some aren't. What you described is exactly what happens when mine crashes from what is undoubtedly insufficient CPU voltage. Whenever I feel like arguing with Dell, I'll try to get a refund. I haven't motivated myself to call yet since dealing with them is painfully slow.

    I also rely on the overclock and know what you mean. There are some games I play that stay around sixty frames per second with the overclock, but can drop to thirty or less without it.

    Call and get Dell to give you either an M11xR2 or a refund.
     
  9. slickie88

    slickie88 Master of Puppets

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    What the over/under for the number of people who are going to be pulled offsides? I'm going with 12.
     
  10. stevenxowens792

    stevenxowens792 Notebook Virtuoso

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    Sorry posted and will delete and re-write
    BW, StevenX
     
  11. stevenxowens792

    stevenxowens792 Notebook Virtuoso

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    Possible Causes - Memory, may need to reseat it.
    Software - Maybe a trojan or virus attack tried to infiltrate through Firefox, like the adobe add on or something (happened to me before)
    Hardware Acceleration (youtube) - enable or disable to see if this makes a difference
    Device Driver Issue - make sure you have latest and greatest
    ... who knows. I am not seeing a voltage issue here. If it blue screens as soon as you boot up, that is a different story.

    BW, StevenX
     
  12. surfxombie

    surfxombie Notebook Evangelist

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    Once - s#it happens
    Twice - s#it happens
    Thrice - something in wrong
     
  13. mbrinton91

    mbrinton91 Notebook Geek

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    Yeah I think that's my plan for now as some of you guys said - is just "I'm gunna wait and see if that happens again, and go from there". God I hope this doesn't prove to be a legitimate problem that results in me having to turn in my m11x, I love this thing to much to let it go for a painful warranty return wait. D: That is unless dell is willing to send out repair reps on oahu...

    But yeah I'll go change the hardware acceleration in youtube though, maybe that'll help this to never happen again (since youtube was what I was specifically doing when it happened). For the moment I'm just hoping it's one of those one time things since I've had this for so many days and used it for such intensive stuff without ever having a problem

    Also if this has any significance, I left my m11x running overnight the night before it happened to do a Microsoft Security Essentials full system scan. (it came up clean)
     
  14. gman901

    gman901 Notebook Consultant

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    Could it have something to do with transferring large files over wifi to make it freeze/crash? Maybe Dell is working on updating the wifi driver to fix this problem.
     
  15. PopRoxMimo3

    PopRoxMimo3 Notebook Deity

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    For what its worth, my p6831fx used to do that after playing cod mw. I turned on hwmonitor and my cpu was in the 95-105 range.