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    New m11x recieved - may not have bluetooth like I ordered - verify?

    Discussion in 'Alienware M11x' started by Jayhoo, May 31, 2011.

  1. Jayhoo

    Jayhoo Notebook Enthusiast

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    Hi guys,

    Title says it all... I ordered a refurbished m11x R2 with the bluetooth module - specifically because I want to sync up my razer orochi...

    After going to the windows "add new device/printer" it is not syncing up. I also don't see any BT internal device here (though I am not sure if I should, should I).

    Also in the device manager, I see no mention of a BT device.

    Can someone with a BT module do me a favour? Is this device in your Device Manager somewhere?

    thanks again!
     
    Jayhoo, May 31, 2011
    #1
  2. jeremyshaw

    jeremyshaw Big time Idiot

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    Is it enabled/disabled in the BIOS?
     
    jeremyshaw, May 31, 2011
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  3. Jayhoo

    Jayhoo Notebook Enthusiast

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    I am quite sure it is enabled in the bios. But I will double check tonight.
     
    Jayhoo, May 31, 2011
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  4. alienwolf

    alienwolf Notebook Deity

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    down load the driver from the Broadcomm site, and run it. I had the same problem with my new R2 no blue tooth in device manager. Tried dell's driver still no luck when I tried the makers site Joy it worked.. :eek: good luck.
     
    alienwolf, May 31, 2011
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  5. Jayhoo

    Jayhoo Notebook Enthusiast

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    Thanks alienwolf, I'll try this: Broadcom.com - Bluetooth Software Download

    It seems to be the only thing on the broadcomm website. I'd hate to have to open up the m11x to really find out...

    I wonder - for those users without the bluetooth module, are you able to "Enable" it in the bios?
     
    Jayhoo, May 31, 2011
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  6. jeremyshaw

    jeremyshaw Big time Idiot

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    yes, it can be enabled in the BIOS without the module installed. All it does it activate the internal UCB port where the bluetooth module is installed at :)
     
    jeremyshaw, May 31, 2011
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  7. Jayhoo

    Jayhoo Notebook Enthusiast

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    Well, I ran the broadcomm software, and can't do the first step - which is Detecting a BT device.

    After a fresh reboot, nothing is in the Device manager (in case the BT module was turned off to save power - feature you should disable)

    Also, in my bios, BT is enabled.

    Thanks Dell... ugh
     
    Jayhoo, May 31, 2011
    #7