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    Question about m11x warranty

    Discussion in 'Alienware M11x' started by Batstone, Dec 13, 2010.

  1. Batstone

    Batstone Notebook Enthusiast

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    I recently purchased an alienware m11x from the states (I live in Canada) that had been used for two weeks. The system arrived and is fine. I was wondering if I am still covered under the first year warranty, since it is between countries.

    If not, anyway has anyone had any experience with square trade?

    thanks
     
    Batstone, Dec 13, 2010
    #1
  2. Batstone

    Batstone Notebook Enthusiast

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    Batstone, Dec 13, 2010
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  3. roxxor

    roxxor Notebook Evangelist

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    Call Alienware (not Dell). The standard warranty of all alienware machines has worldwide coverage, so it shouldn't be a problem.
     
    roxxor, Dec 13, 2010
    #3
  4. slickie88

    slickie88 Master of Puppets

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    Not sure what to tell you about the ownership transfer beyond giving Dellienware a call.

    As for Square Trade, there are a couple of threads on their warranties vs Dell's.
     
    slickie88, Dec 13, 2010
    #4
  5. Xsonic

    Xsonic Notebook Consultant

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    Xsonic, Dec 13, 2010
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  6. Batstone

    Batstone Notebook Enthusiast

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    Hey thanks for the help... I called the number a few times but ended up talking to someone in India....explained that I purchased the system from the states and then was redirected to someone else.... after 20 min hung up.....I called the number but all the extensions that applied to me sent me to DELL support.... bot sure if thats what I want
     
    Batstone, Dec 14, 2010
    #6
  7. Batstone

    Batstone Notebook Enthusiast

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    ok.... now I have been transfered 5 times, each one telling me to go to a different department.... this is insane
     
    Batstone, Dec 14, 2010
    #7