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    Question regarding a Red Pixel Dot

    Discussion in 'Alienware M11x' started by Ex3beatnik, Dec 8, 2010.

  1. Ex3beatnik

    Ex3beatnik Notebook Consultant

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    I just noticed there was a very very small red dot, looks like a dead pixel but the color is red, right underneath the web cam, on the screen, its too small to notice, and i could live with that being there, but my main question was, does anyone know what that is?

    Also is it a serious problem?

    Should i call dell and get it fixed or not worth the hassle? it does not seem to bother me as it is extremely small and having a black wallpaper, i can hardly notice it, but it is in a way annoying as it looks similar to a dead pixel.

    The Red Dot is positioned on the top of the screen right underneath the black outer screen case that separates it.

    Its right below the web cam.

    I am in the assumption that it could be a "stuck pixel" not necessarily dangerous or something to be cautioned about?
     
    Ex3beatnik, Dec 8, 2010
    #1
  2. Bobtheflea

    Bobtheflea Notebook Consultant

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    Its not on mine but i doubt you should really worry about it :p
     
    Bobtheflea, Dec 8, 2010
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  3. Deofol

    Deofol Notebook Enthusiast

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    This link refers to the M17x, I assume it is also applicable to the m11x.
    Alienware Replacement Policy For the M17 Laptop Screen

    Edit: For me, I would try and diagnose it as described in that article, and contact support if it appears to be a defect. These laptops are not cheap and you pay top dollar for a reason. Quality.
     
    Deofol, Dec 8, 2010
    #3
  4. Ex3beatnik

    Ex3beatnik Notebook Consultant

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    Thx

    Its Red only and theres only one as far as i can see on a black wallpaper, on top, not even in the range of me detecting it, nor is it even a big issue, but just wanted to know what it was or why it was there.

    I really don't want to finger it, seeing if dell guys do replace it, it may solve that 1 pixel problem but may begin other new problems like the hinges, which so far, i have no hinge problems.

    One more question, if i bought from dell online, can i buy a extended warranty before the first year ends or do i have to get it within a certain time period?
     
    Ex3beatnik, Dec 8, 2010
    #4
  5. TitanGod

    TitanGod Notebook Evangelist

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    I just bough a certified refurb M11x from Dell and it came with a "Stuck" pixel not a "Dead" pixel.

    It was reddish/pinkish and before I called dell I just googled stuck pixels, followed some simple online remedy, and it has been working ever since.

    The M11x is 2 weeks old and I only saw the stuck pixel the first day.

    (BTW) Yes you can extend the warranty , but it has to be before the warranty ends....
     
    TitanGod, Dec 8, 2010
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  6. Ex3beatnik

    Ex3beatnik Notebook Consultant

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    What were those remedies?
     
    Ex3beatnik, Dec 8, 2010
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