The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Repairing sticking keys

    Discussion in 'Alienware M11x' started by CubsWin, Mar 22, 2013.

  1. CubsWin

    CubsWin Notebook Consultant

    Reputations:
    0
    Messages:
    102
    Likes Received:
    1
    Trophy Points:
    31
    The right side of my Backspace key has begun to stick pretty badly. You might say, "just use the left side" but I always seem to hit the right edge. Is there an easy way to get a key to stop sticking without taking the whole laptop apart to get under the keyboard? I don't see any way to pop the key off from the top or get anything underneath to clean it. Does anyone have any recommendations?
     
  2. Dinosaur Brutus

    Dinosaur Brutus Notebook Geek

    Reputations:
    14
    Messages:
    84
    Likes Received:
    6
    Trophy Points:
    16
    On a laptop, there is generally no way to clean keys without disassembling the laptop to get to the keyboard. As far as the M11x keyboard is concerned, I do not believe that you can remove any of the keys without damaging the keyboard assembly. You'll probably have to remove the keyboard to get under any of the keys, or you might just want to replace the keyboard altogether if your keyboard now is starting to show noticeable signs of wear.
     
  3. un4tural

    un4tural Notebook Evangelist

    Reputations:
    53
    Messages:
    666
    Likes Received:
    14
    Trophy Points:
    31
    option A is to remove keyboard ( back panel off, battery out, undo screws under battery, power button bezel off, 2 screws holding keyboard out) and wash it with distiled water or high purity alcohol, leave for few days to dry.

    option B is to remove backspace key, now my old keyboard, i tried this, it seems to have a 99% possibility of breaking... so I'd suggest removing keys around backspace, cleaning under it with a wet brush or something similar and leaving to dry for a few hours or using a hairblower to dry for 10ish minutes. best way to pop them out seems to be to pull up from left/right instead of top/bottom of the key. Then they just pop back in fairly easily.

    now just to make sure i am clear, safer way would be to rinse it with alcohol/distilled water and leave it to dry, as that way you run no risk of damaging the assembly of the keys, as the little plastic skeletons are quite delicate. then again i got a broken keyboard with all keys in working condition, so i could just mail you a few if you needed them, obviously you'd cover postage :) again I'd go with A

    EDIT: on a 3rd though, could just use a wet brush and try to wash it off, as the top part of keyboard is actually water-proof, at least for most part, so it should be fine. just not too wet, as to not introduce enough water to run down the side or something. I'd go with plan C first.
     
  4. Alienware-L_Porras

    Alienware-L_Porras Company Representative

    Reputations:
    3,658
    Messages:
    6,874
    Likes Received:
    969
    Trophy Points:
    281
    This. :)

    If you need a kbrd replacement send me a PM and I'll help you out with that.