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    Should i take my hard drive out when i send my m11x for hinge repair?

    Discussion in 'Alienware M11x' started by gordesky1, Feb 8, 2014.

  1. gordesky1

    gordesky1 Notebook Evangelist

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    Ok they sent me a box a day ago so i can send my m11x r2 for a free hinge repair, But i was wondering do i take out my hard drive?

    I herd people taking there's out before sending it in.

    Thanks :)


    Oh and also what do they all replace? Just the hinges or the whole top lid screen and hinges? I herd they replace the whole thing on some threads.
     
    gordesky1, Feb 8, 2014
    #1
  2. Mr. Fox

    Mr. Fox BGA Filth-Hating Elitist

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    Yes, I would if I were you. They don't need your HDD.

    Not sure what they replace.
     
    Mr. Fox, Feb 8, 2014
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  3. simonmpoulton

    simonmpoulton Notebook Deity

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    You can remove it - they replace the full lid and lcd assembly - they may however need to test that things like the wifi and keyboard are working afterwards so if you remove the drive they might not be able to test those.
     
    simonmpoulton, Feb 8, 2014
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  4. Hackintoshihope

    Hackintoshihope AlienMeetsApple

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    This is incorrect they do not need the hard drive. I take mine out for any type of repair due to possible data loss and or stolen data. Also they have harddrive a they will put in to test the system yours in not required as Mr. Fox has pointed out.
     
    Hackintoshihope, Feb 8, 2014
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  5. gordesky1

    gordesky1 Notebook Evangelist

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    ok thanks guys :) will take the hdd out before i pack it up.
     
    gordesky1, Feb 9, 2014
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  6. Alienware-L_Porras

    Alienware-L_Porras Company Representative

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    Let us know how the repairs go. You don't need to send the HDD
     
    Alienware-L_Porras, Feb 10, 2014
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  7. gordesky1

    gordesky1 Notebook Evangelist

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    Just wanted to give a update on the repair :)

    I got it back yesterday and the whole top was replaced! lid screen and hinges :)

    was fast to.

    Everything looks brand new now, My top lid was pretty scratch up cause i bought it refurbish, And the hinges are nice and sturdy and feels much better.

    Im ony updating now because i ony sent it in last Friday cause i didn't have the time, So they got it Tuesday and it was shipped the 5th and got it the 7th.

    But yea great service and very fast. I really don't think there's other company's that's will take care of there products like this out of warranty :)
     
    gordesky1, Mar 8, 2014
    #7