The M11x Was Supposed to Be $599 Until 12/17 According to the Black Friday Email

(an image from the Black Friday email)

I knew Alienware did claim a longer period of time until the M11x went off-sale. I was still considering buying a M11x for $550 when Alienware raised the price back over a week before the claimed they would. I was still considering the M11x because I knew that the sale didn't end until later in the month, December 17 at 6am to be exact. It's kind of deceptive to make customers think they have a longer window of time to purchase the M11x at a steep discount than they actually did.

 

If it's a deception, it's a deception that harms Dell itself because people like you who see it at a smaller price are less likely to buy it at a higher price, so I doubt it was their intention the whole time to advertise the price for a certain window and then shorten it.

 

another member said its cause they sold out..

 

There's a topic in the general Alienware forum section about how to get lowest price on the laptop. Apparently it is better to order by phone and save big bucks.

http://forum.notebookreview.com/alienware/456885-aw-dell-ordering-advice-how-save.html

 

You could always contact them via phone, offer to e-mail the rep the image and see if they'll match the price...

 

which model?

 

The Core 2 Duo model that is now back at $799.

 

5:01:50 PM System You are now being connected to an agent. Thank you for using Dell Chat
5:01:51 PM System Connected with Katy J
5:01:51 PM Katy J Welcome to Dell US Chat! My name is Katy and I will be your Dell.com Sales Chat Expert. How can I help you today?
5:03:04 PM Aaron Hi I have a question. I was about to buy the m11x duo core the one that was 200 off. And I looked today and that deal is no longer active on the site. It said that it expired December 18th. Is this no longer active or what?
5:03:50 PM Katy J I would be glad to help you with that! I also want to make sure you have my contact info in case you need anything in the future.
5:03:50 PM Katy J My phone number is 1-800-999-3355 ext 4167698. Feel free to use me as your primary contact at Dell.
5:03:55 PM Katy J I have a dedicated team of Dell.com Concierge Agents that can assist you with purchases if I’m unavailable.
5:04:26 PM Katy J I'm sorry, we have completely sold out of those - it proved to be very popular.
5:04:48 PM Aaron Oh so that is why the offer ended early?
5:05:42 PM Katy J It is - I hope they bring it back when they get some more, they were so, so popular.
5:06:08 PM Aaron Thank you so much for you help!


I already posted this in one of the other topics about this. This is what they said to me in chat and over the phone when I called and ordered my r2.

 

They couldn't have sold out of them since the same model is still available for $799. Demand might have been higher than the rate they could manufacture them, though. Still sucks for those who were considering ordering before 12/17.

 

http://img.ed4.net/dell/alienware/2010/aw_52875_1126/img/hero.jpg

It was in the email Alienware had send out to promote their Black Friday deals.

 

This is correct. I asked a rep and he said to order ASAP because usually they run out of stock. Apparently they make a "set" amount of laptops for the sale. They make a specific date, but usually cut it short. I'm not pissed at dell for this... I'm pissed because I live in Canada and we have to pay more for the same system...

 

Well then they should say "quantities limited" or "while supplies last" otherwise it is false advertising.

 

If they still have stock but ran out of stock specifically set aside and designated for that price, it is a "Bait 'n' Switch" tactic, which is illegal. Press the issue and I'd bet they'll sell it to you at the sale price.

 

You bet they would sell at the advertised price. I'd press on this until they caved, and I don't think it would take much given the explicit wording and dates on the ad. I mean c'mon, how much more specific can they be by saying the 17th at 6pm CST? If I was shopping for one I'd be all over this.