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    Upside down engraving?

    Discussion in 'Alienware M11x' started by xtaticazn, Jul 1, 2010.

  1. xtaticazn

    xtaticazn Newbie

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    I just got my R2 recently and realized that my engraving is upside down. Did this happen to anyone else?
     
    xtaticazn, Jul 1, 2010
    #1
  2. danyune

    danyune Notebook Evangelist

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    maybe its right side up from someone who worked on the other side of it
     
    danyune, Jul 1, 2010
    #2
  3. GiSS

    GiSS Notebook Geek

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    Not exactly the same, but my engraving was cut-off by two letters even though the whole thing fit when customizing it (the test screen to see how it will look). Tried to get it dealt with by having a new plate sent with a shorter engraving, but nothing ever came from it.
     
    GiSS, Jul 1, 2010
    #3
  4. erawneila

    erawneila Company Representative

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    Can you guys please send me photos of your issues (and your service tags) via PM so that I can look into this? First I've heard of it...
     
    erawneila, Jul 1, 2010
    #4
  5. erawneila

    erawneila Company Representative

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    OK, if anyone has this problem, please send me an email with the following information and we'll get you a new nameplate shipped right out. Sorry for the delay, but it took me a bit of time to figure out how to do this...

    Service Tag
    Name, Address, Phone, Email
    What tag should have said
    What tag says now
     
    erawneila, Jul 16, 2010
    #5
  6. dumpsterj

    dumpsterj Notebook Guru

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    got a PM out to u , mine is not correct either :) .
    QUOTE=erawneila;6478388]OK, if anyone has this problem, please send me an email with the following information and we'll get you a new nameplate shipped right out. Sorry for the delay, but it took me a bit of time to figure out how to do this...

    Service Tag
    Name, Address, Phone, Email
    What tag should have said
    What tag says now[/QUOTE]
     
    dumpsterj, Jul 17, 2010
    #6
  7. LoTo

    LoTo Notebook Enthusiast

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    I recently got my R2 but I have no plate. Is there any way I can order one from Dell or something?
     
    LoTo, Jul 17, 2010
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  8. erawneila

    erawneila Company Representative

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    Did you get this resolved? If not, PM me about it.
     
    erawneila, Aug 17, 2010
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  9. rgelera

    rgelera Notebook Enthusiast

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    pff at least you guys get an engraving :(
    canadians don't get to have a custom one
     
    rgelera, Aug 17, 2010
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  10. granyte

    granyte ATI+AMD -> DAAMIT

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    some of us don't even get to have one at all
     
    granyte, Aug 17, 2010
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  11. Whiplash

    Whiplash Notebook Consultant

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    In the "built for" part of my nameplate the word "built" isn't on there and part of the "for" is missing.
     
    Whiplash, Aug 17, 2010
    #11
  12. danyune

    danyune Notebook Evangelist

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    Dear erawneila

    you are the best, new nameplate came in and it's perfect. Very quickly done, much appreciated!
     
    danyune, Aug 25, 2010
    #12
  13. .PoNeH

    .PoNeH Notebook Evangelist

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    Had requested .PoNeH and came in M11x. Got it resolved via Dell though. =)
     
    .PoNeH, Aug 25, 2010
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  14. tobytobsen

    tobytobsen Notebook Enthusiast

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    Hello erawneila -

    I have an Issue with my Plate as well - however I cant send a PM, it says that im not allowed to access the page. Do you have an email address or something?

    Toby
     
    tobytobsen, Aug 26, 2010
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  15. ebondefender

    ebondefender Notebook Evangelist

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    That stinks- I have an R1, but I suffered a similar problem...they cut my name off by a couple letters. I ordered a free replacement but the font and the size look a lot smaller. Doesn't seem as "nice" as the manufacturer one. Oh well, can't complain. They got my name right and it is kind of long. :)
     
    ebondefender, Aug 26, 2010
    #15