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    Video card issues on the M11x R1

    Discussion in 'Alienware M11x' started by Pme3214, May 22, 2012.

  1. Pme3214

    Pme3214 Notebook Enthusiast

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    So I have an issue finding the right driver update for my video card.

    First off I'd like to know if all M11x R1's have the same video card? And if it's the GeForce GT 335?

    Secondly, when I try and do a driver update for my video card, it can't detect any hardware that's nvidia, I do however have the "NVIDIA control panel" already on my computer factory installed.

    I have tried to run Diablo III on my R1 but it immediately stops me and says that it has detected an unsupported video card by Diablo III and will not continue. Then it follows with this:

    Operating System: Windows 7
    Video Card: Mobile Intel(R) 4 series Express Chipset Family

    This M11x R1 is a second hand owner, I have just purchased this laptop recently. Is it possible that the previous owner did a swap of some sort? Or is there another way going around the driver to find the correct gpu?
     
    Pme3214, May 22, 2012
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  2. namaiki

    namaiki "basically rocks" Super Moderator

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    namaiki, May 22, 2012
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  3. Pme3214

    Pme3214 Notebook Enthusiast

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    Thank you very much, I'll try it right now!
     
    Pme3214, May 23, 2012
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  4. namaiki

    namaiki "basically rocks" Super Moderator

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    You might get a few black screens while trying to install due to driver conflicts.
     
    namaiki, May 23, 2012
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  5. Pme3214

    Pme3214 Notebook Enthusiast

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    So i've downloaded and successfully installed it, (the latest version aka first link that you've post) and I've tried to start D3 and it gave me the same error.

    Detected the MobileIntel(R) 4 Series Express Chipset. :(
     
    Pme3214, May 23, 2012
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  6. Pme3214

    Pme3214 Notebook Enthusiast

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    So I've downloaded and successfully installed both Nvidia drivers (263.08 and 197.72) and still having the issue of the Mobile Intel 4 Series Express Chipset showing up. :/

    Any more ideas???
     
    Pme3214, May 23, 2012
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  7. Pme3214

    Pme3214 Notebook Enthusiast

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    ....and just to clarify, I did Install the 263.08 fully, restarted lap top, then attempted to boot up D3. D3 gave me the error message.

    2nd attempt.
    Did the same thing, just only with the 197.72 version, fully restarted lap top, then once again boot up D3. Gave me the same error.

    Frustration level +10 :(
     
    Pme3214, May 23, 2012
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  8. Pme3214

    Pme3214 Notebook Enthusiast

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    [​IMG]


    so supposedly this is what was left in the notes for when I purchased the M11x R1:

    "Cards Supported

    Media cards

    Secure Digital (SD) memory card•

    MultiMedia Card (MMC)•

    Memory Stick PRO•

    Video cards

    Intel Graphics Media Accelerator 4500MHD •
    (Integrated on system board)

    Nvidia GeForce GT 335M (Discrete)•"

    somebody please help and explain what I can do.
     
    Pme3214, May 23, 2012
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  9. namaiki

    namaiki "basically rocks" Super Moderator

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    Do you see both the Intel card and the Nvidia Geforce card? At the bottom of the GPU-z window, does it allow you to click 'Mobile Intel..." and let you switch to see the Nvidia card?

    Also, have you tried pressing Fn+F6 to switch graphics cards?
     
    namaiki, May 23, 2012
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  10. Pme3214

    Pme3214 Notebook Enthusiast

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    i've tried bringing down that window and only the intel card is available, there is no other option. Also, what do you mean Fn+F6??
     
    Pme3214, May 23, 2012
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  11. Pme3214

    Pme3214 Notebook Enthusiast

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    ...no... ... way...........
     
    Pme3214, May 23, 2012
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  12. Pme3214

    Pme3214 Notebook Enthusiast

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    Namaiki,

    i am so disappointed in myself (also embarrassed...) and i love you so much... haha i cant believe that was the issue....
     
    Pme3214, May 23, 2012
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  13. namaiki

    namaiki "basically rocks" Super Moderator

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    Haha... Glad that you got it working.
     
    namaiki, May 23, 2012
    #13