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    Won't connect to wired internet.

    Discussion in 'Alienware M11x' started by BrokenKeyboard, Nov 17, 2010.

  1. BrokenKeyboard

    BrokenKeyboard Notebook Consultant

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    My M11XR2 just arrived an hour ago, and I'm trying to connect it via a wired connection.

    It recognizes it's there, but won't let me connect to it. It says "No network available" or something like that.

    I followed what it says in the manual, tried setting up new connection but it doesn't let me connect.

    What do I do?
     
    BrokenKeyboard, Nov 17, 2010
    #1
  2. BatBoy

    BatBoy Notebook Nobel Laureate

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    If you are plugging in via Ethernet, you shouldn't have to create a new connection.

    Please attach your ethernet cable and then screenshot and post back your:

    1. Control Panel\Network and Internet\ Network and Sharing Center
    2. Control Panel\Network and Internet\ Network Connections

    Also include the router/cable/dsl modem you are connecting to.

    My guess is, you need to go into your broadband router/modem and configure access.
     
    BatBoy, Nov 17, 2010
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  3. BrokenKeyboard

    BrokenKeyboard Notebook Consultant

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    BrokenKeyboard, Nov 17, 2010
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  4. BatBoy

    BatBoy Notebook Nobel Laureate

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    What happens when you click on the Exclamation mark in the first screenshot and let Windows run its Connection Diagnostic Tool?
     
    BatBoy, Nov 17, 2010
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  5. BrokenKeyboard

    BrokenKeyboard Notebook Consultant

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    Clicked it and it said: "Troubleshooting couldn't identify the problem.". It can't be my internet either, because the family computer (which I'm using now) is connected perfectly, as well as my brothers PS3.
     
    BrokenKeyboard, Nov 17, 2010
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  6. BatBoy

    BatBoy Notebook Nobel Laureate

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    Dic you check your router's setup screens? Perhaps the router is configured with MAC Addy access only?
     
    BatBoy, Nov 17, 2010
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  7. BrokenKeyboard

    BrokenKeyboard Notebook Consultant

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    How do I check that?
     
    BrokenKeyboard, Nov 17, 2010
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  8. BatBoy

    BatBoy Notebook Nobel Laureate

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    Take a look here - should have all the info you need, including how to log in and configure your router.

    Support Home Page
     
    BatBoy, Nov 17, 2010
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  9. blackfades2grey

    blackfades2grey Newbie

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    hi,

    this may get us a step further to solving the problem:

    click on start, and type "cmd" (w/o the quotes) and click on the result. a black console windows should open now. type in:

    ipconfig /all

    and post a screenshot of the complete result.

    my guess is, that either your router isn't set to DHCP or somehow your network adapter settings are configured for a static IP.
     
    blackfades2grey, Nov 17, 2010
    #9