The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    anyone have there motherboard replaced, process?

    Discussion in 'Alienware M11x' started by mdsniper7, May 15, 2011.

  1. mdsniper7

    mdsniper7 Notebook Evangelist

    Reputations:
    14
    Messages:
    521
    Likes Received:
    10
    Trophy Points:
    31
    my gpu freezes alot so dell is sending a tech to repace board, howw are these techs and wouldnt they just replace gpu not the whole board? what happens to the cpu?
     
    mdsniper7, May 15, 2011
    #1
  2. asdad123

    asdad123 Notebook Evangelist

    Reputations:
    44
    Messages:
    443
    Likes Received:
    4
    Trophy Points:
    31
    The gpu is soldered to the motherboard therefore they have to replace the whole mb.

    You'll be getting a different CPU (same type though) since that's Also soldered in.
     
    asdad123, May 15, 2011
    #2
  3. surfxombie

    surfxombie Notebook Evangelist

    Reputations:
    61
    Messages:
    304
    Likes Received:
    0
    Trophy Points:
    30
    The come in, put down a mat, disassemble the laptop, add now motherboard (inc CPU, GPU etc..), reassemble, test.

    And a cuppa and some chat for good measure.
     
    surfxombie, May 15, 2011
    #3
  4. macaddict84

    macaddict84 Notebook Consultant

    Reputations:
    7
    Messages:
    120
    Likes Received:
    0
    Trophy Points:
    30
    I just had my m17x motherboard replaced. The guy they sent was nice but didn't know a thing about alienware laptops. He didn't know how to get the cover off the bottom. He took the laptop apart and when he took the keyboard off he put it on the laptop screen. Once he replaced it he tested it and it work but now some of the keys on the keyboard didn't work. So that had to be replaced a week later. He didn't use a mat when disassembling it either, which I thought was interesting. Also I had extra screws laying around when he was done.

    So pros was that he was nice. He also was fast once he got it open and I didn't have to wait long for the keyboard repair.

    I just wish dell would send guys that knew something about alienware laptops. Basically its a 50-50 chance on what you are going to get.
     
    macaddict84, May 15, 2011
    #4
  5. mdsniper7

    mdsniper7 Notebook Evangelist

    Reputations:
    14
    Messages:
    521
    Likes Received:
    10
    Trophy Points:
    31
    wow so new cpu new gpu might as will be a new computer lol
     
    mdsniper7, May 15, 2011
    #5
  6. bavman

    bavman Notebook Evangelist

    Reputations:
    81
    Messages:
    312
    Likes Received:
    2
    Trophy Points:
    31
    Its not always a good thing though. I see your able to pull off a 166 oc with your i5. Might not be so lucky with your new cpu.
     
    bavman, May 15, 2011
    #6