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    m11x not charging!

    Discussion in 'Alienware M11x' started by deadboy90, Dec 20, 2011.

  1. deadboy90

    deadboy90 Notebook Evangelist

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    hey all, I was playing today and my battery started to die. I plugged my charger in and after I was done I saw the batter icon said the laptop was plugged in but not charging. I turned it off and left it for a while and it still hadnt charged. whats going on?
     
    deadboy90, Dec 20, 2011
    #1
  2. Descalzo

    Descalzo Notebook Evangelist

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    If it's not charging, maybe it needs a higher credit limit!

    Oh yeah!

    Have you tried a different charger? Also I know there's a BIOS setting (or some kind of setting) where you can tell it not to charge.
     
    Descalzo, Dec 21, 2011
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  3. deadboy90

    deadboy90 Notebook Evangelist

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    I only have 1 charger to try and I havnt messed with the BIOS settings in months, Besides, it charged fine last night. I actually turned it off and left it charge in the plug I always use for about an hour just now and its still at 15%. The light is lit on the power pack and as long as its plugged in it doesnt go down but it wont go up either. I tried unplugging it and plugging back in, it says charging for a few seconds then reverts to "Plugged in, Not charging". what do you think? is it the charger or the laptop?
     
    deadboy90, Dec 21, 2011
    #3
  4. argwings

    argwings Notebook Guru

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    could be the battery?
     
    argwings, Dec 21, 2011
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  5. hiarieshi

    hiarieshi Notebook Evangelist

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    You could always double check the battery itself, open up the bottom panel. Unplug the battery from the motherboard, take it out inspect it. If everything is fine put it back in. When you plug it back in to the motherboard make sure the tines aren't crushed or damaged and they're seated correctly. Also make sure that it's in all the way so that the tines make contact with the battery contacts.
     
    hiarieshi, Dec 21, 2011
    #5
  6. oneday

    oneday Notebook Guru

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    Looks like the battery is dead?
     
    oneday, Dec 21, 2011
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  7. deadboy90

    deadboy90 Notebook Evangelist

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    ok I have started getting an error message saying my charger isn't a 65 watt dell certified charger so i guess I found the problem! Im calling dell in the morning to get a new one, thank god im still under warrenty.
     
    deadboy90, Dec 21, 2011
    #7
  8. ThatOldGuy

    ThatOldGuy Notebook Virtuoso

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    Also check that you didn't accidently disable the battery (Fn + F2 keys) or if you downloaded Dell's battery meter there is a box that can be checked "disable battery"
     
    ThatOldGuy, Dec 21, 2011
    #8
  9. deadboy90

    deadboy90 Notebook Evangelist

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    Ok I called Dell yesterday and they are sending me a new charger AND a new battery yay! They overnighted it so it should be here sometime today
     
    deadboy90, Dec 22, 2011
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  10. chumanji9

    chumanji9 Notebook Enthusiast

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    Now that's good service. Charger + Battery.
     
    chumanji9, Dec 22, 2011
    #10
  11. deadboy90

    deadboy90 Notebook Evangelist

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    got my new working charger and battery, both working fine! unfortunatly i gotta send my old battery back too :(
     
    deadboy90, Dec 23, 2011
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  12. HEUR

    HEUR Notebook Consultant

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    haha, obviously you gotta send it...

    I wish my warranty still valid........
     
    HEUR, Dec 23, 2011
    #12