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    m11x r1 - Battery problem

    Discussion in 'Alienware M11x' started by avillabon, Jan 10, 2012.

  1. avillabon

    avillabon Notebook Evangelist

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    Im not sure whats going on but I get these prompts..

    Booting while plugged in:
    [​IMG]

    Booting while unplugged:
    [​IMG]

    In windows:
    [​IMG]

    I know for a fact the battery is at least 90% charged.. Im not really sure what to do here.. On my m17x I just take out the battery and hold the power button and it resets a similar error, on the m11x i dont know what to do.

    What do you make of this?

    Alex
     
    avillabon, Jan 10, 2012
    #1
  2. Nick

    Nick Professor Carnista

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    It looks like the battery is bad. Try turning it off, unplug it, and hold the power button for 30 seconds. Or if you take the bottom panel off, you can unplug the battery, then hold the power button for 30.

    If that doesn't work, try updating and resetting your bios. The latest bios is A05 I believe.
     
    Nick, Jan 10, 2012
    #2
  3. avillabon

    avillabon Notebook Evangelist

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    Yeah... I figured thats the problem. As I finished writing the last post windows now says "90% available (plugged in, not charging)"

    Thats actually bad news for me as my warranty ran out 2 months ago :S

    Alex
     
    avillabon, Jan 10, 2012
    #3
  4. Nick

    Nick Professor Carnista

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    Sometimes they let you renew the warranty after it's ended. I think they wanted to charge me around $250 for an extended warranty on my r2.
     
    Nick, Jan 10, 2012
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  5. avillabon

    avillabon Notebook Evangelist

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    Yeah they told me that... But 200 for a 500 dollar pc is kind of crazy

    Alex
     
    avillabon, Jan 11, 2012
    #5
  6. ejohnson

    ejohnson Is that lemon zest?

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    Plus batteries are only covered for 1 year.
     
    ejohnson, Jan 11, 2012
    #6