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    m11xr3 issues

    Discussion in 'Alienware M11x' started by apples443, May 11, 2012.

  1. apples443

    apples443 Notebook Enthusiast

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    I currently got the BSoD (Blue screen) and it got extremely annoying so I decided to restore it back to factory setting.
    So as I completed it and started to re-install all the programs and hard drives back. Like .net framework 4 on the site
    I came across one program, alienware command center, it was working fine but it did not have anything on it (letting me change lighting colour and whatnot).
    And whenever I turned on my computer an error message would come about the command center.
    So could anyone help me fix it?
    Here is the message by the way:
    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.NullReferenceException: Object reference not set to an instance of an object.
    at AlienLabs.AlienFX.Controller.LightsZoneController.SupportChangeBrightness()
    at AlienLabs.AlienFX.Controller.ControllerMainForm.configureTrayIconContextMenu()
    at AlienLabs.AlienFX.Controller.ControllerMainForm.initializeTrayIcon()
    at AlienLabs.AlienFX.Controller.ControllerMainForm.controllerMainFormLoad(Object sender, EventArgs e)
    at System.Windows.Forms.Form.OnLoad(EventArgs e)
    at System.Windows.Forms.Form.OnCreateControl()
    at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
    at System.Windows.Forms.Control.CreateControl()
    at System.Windows.Forms.Control.WmShowWindow(Message& m)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
    at System.Windows.Forms.ContainerControl.WndProc(Message& m)
    at System.Windows.Forms.Form.WmShowWindow(Message& m)
    at System.Windows.Forms.Form.WndProc(Message& m)
    at AlienLabs.AlienFX.Controller.ControllerMainForm.WndProc(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


    ************** Loaded Assemblies **************
    mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    AlienwareAlienFXController
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Program%20Files/Alienware/Command%20Center/AlienwareAlienFXController.exe
    ----------------------------------------
    AlienwareAlienFXTools
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienwareAlienFXTools/1.0.92.0__bebb3c8816410241/AlienwareAlienFXTools.dll
    ----------------------------------------
    Alienlabs.CommandCenter.Tools
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Alienlabs.CommandCenter.Tools/1.0.92.0__bebb3c8816410241/Alienlabs.CommandCenter.Tools.dll
    ----------------------------------------
    System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5458 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    AlienLabsTools
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienLabsTools/1.0.92.0__bebb3c8816410241/AlienLabsTools.dll
    ----------------------------------------
    System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    WindowsBase
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.5448 built by: Win7SP1GDR
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
    ----------------------------------------
    PresentationFramework
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.5448 built by: Win7SP1GDR
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
    ----------------------------------------
    PresentationCore
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.5448 built by: Win7SP1GDR
    CodeBase: file:///C:/Windows/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
    ----------------------------------------
    System.Management
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
    ----------------------------------------
    AlienFX.DeviceDiscovery
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienFX.DeviceDiscovery/1.0.92.0__bebb3c8816410241/AlienFX.DeviceDiscovery.dll
    ----------------------------------------
    AlienLabs.MasterIOBoard.Communication.Core
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienLabs.MasterIOBoard.Communication.Core/1.0.92.0__bebb3c8816410241/AlienLabs.MasterIOBoard.Communication.Core.dll
    ----------------------------------------
    AlienFX.Communication
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienFX.Communication/1.0.92.0__bebb3c8816410241/AlienFX.Communication.dll
    ----------------------------------------
    AlienLabs.MasterIOBoard.Communication
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/AlienLabs.MasterIOBoard.Communication/1.0.92.0__bebb3c8816410241/AlienLabs.MasterIOBoard.Communication.dll
    ----------------------------------------
    System.Core
    Assembly Version: 3.5.0.0
    Win32 Version: 3.5.30729.5420 built by: Win7SP1
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll
    ----------------------------------------
    LightFX
    Assembly Version: 1.0.92.0
    Win32 Version: 1.0.92.0
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/LightFX/1.0.92.0__bebb3c8816410241/LightFX.dll
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
    <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.

    [​IMG]

    Help Please.

    -Apples
     
    apples443, May 11, 2012
    #1
  2. apples443

    apples443 Notebook Enthusiast

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    Bump Please help
     
    apples443, May 11, 2012
    #2
  3. AshK

    AshK Notebook Consultant

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    Do you have Nvidia updates disabled by any chance? For some reason defying my comprehension I had the Command Center throwing exceptions like that when I disabled mine.
     
    AshK, May 12, 2012
    #3
  4. apples443

    apples443 Notebook Enthusiast

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    how do I check if it is disabled or not?
     
    apples443, May 12, 2012
    #4
  5. AshK

    AshK Notebook Consultant

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    Open the Start menu, type "services" into the search, click on the Services result (has a symbol like a pair of cogs), scroll down until you find "Nvidia Update Service Daemon" and check it's Status and Startup Type. It should read "Started" and "Automatic" respectively.
     
    AshK, May 12, 2012
    #5
  6. apples443

    apples443 Notebook Enthusiast

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    apples443, May 12, 2012
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  7. AshK

    AshK Notebook Consultant

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    ... That's different.

    I'm out of tricks. About all i could suggest is to uninstall the Command Center and then reinstall it and see if that helps.
     
    AshK, May 12, 2012
    #7
  8. apples443

    apples443 Notebook Enthusiast

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    I tried that a lot of times...

    Well thanks for your help

    P.S I thought the issues were the same, Sorry
     
    apples443, May 12, 2012
    #8
  9. AshK

    AshK Notebook Consultant

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    lol, it was more of a "wow, never seen that before". :)

    Best of luck with it.
     
    AshK, May 12, 2012
    #9
  10. ThatOldGuy

    ThatOldGuy Notebook Virtuoso

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    ThatOldGuy, May 12, 2012
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  11. darth_matt195

    darth_matt195 Newbie

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    I had this problem when I reinstalled Windows. It turned out to be the wrong version of command center. Even though I got it from the Dell support page for the R3. This is a link to the one I ended up downloading from somewhere that actually works. hope this solves your problem
     
    darth_matt195, May 12, 2012
    #11