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    M15x Stopped

    Discussion in 'Alienware M15x' started by dsbawa, May 13, 2011.

  1. dsbawa

    dsbawa Notebook Enthusiast

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    hi guys,
    I have just bought M15x. Will discontinuing M15x affect after sales service for this model (parts availability and all) :( ?

    Thanks
     
    dsbawa, May 13, 2011
    #1
  2. Thierry19

    Thierry19 Coffee enthusiast

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    No, you will still have a good service, don't worry.
    The worst thing that can happen is that you will get offered an M14x/M17x R3 as a replacement!
     
    Thierry19, May 13, 2011
    #2
  3. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    Not at all. Dell is obligated to honor the type and duration of the warranty you selected. As stated, if worse comes to worst, you would be offered a replacement with comparable specifications.

    Don't worry about it, and enjoy your new machine.
     
    saturnotaku, May 13, 2011
    #3
  4. dsbawa

    dsbawa Notebook Enthusiast

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    Thanks Guys....I am bit relieved now..
     
    dsbawa, May 13, 2011
    #4
  5. Nmanfred

    Nmanfred Notebook Consultant

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    Actually I just started a thread about this asking kind of the same thing. My m15x broke within the replacement timeframe and they are going to replace it. They can't replace it with a m14x as it is not the same spec wise so by obligating I believe they are going to have to replace them with the m17x r3 because those are the closest. So i don't know yet what their going to do but I will post tomorrow what they do when I find out so you can have an idea if this ever happens to you.
     
    Nmanfred, May 25, 2011
    #5
  6. kevinmajere

    kevinmajere Notebook Consultant

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    Did you ever find out what they are replacing your m15x with? Ours in the office just crapped out on us.
     
    kevinmajere, Jun 2, 2011
    #6
  7. widezu69

    widezu69 Goodbye Alienware

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    The M17x R3 is its replacement. If they offer you a M14x, don't take it, it will be a downgrade.
     
    widezu69, Jun 2, 2011
    #7