2 years old, out of warranty, how long can you be happy ?

Hello,

i got a AW 17 R4 and soon it will ran out of warranty.
I’m very happy with it and everything is fine with the notebook. But I’m thinking about selling it because soon the warranty is gone.

How do you handle it with your Alienware notebooks ? How is the quality in general ? Would you recommend me to hold the book or to sell it and buy a new one with warranty again ?

 

As long as it runs well, doesnt overheat and you regulary clean the fans it will run for many years. Probably. Ofc there is chance of something failing but its unhealthy to speculate about that, enjoy your machine.

 

Never going to buy alienware again, my second alienware now had GPU failiure right after waranty went out.

 

I never had such problem. Lol maybe one time ... But it was 2nd hand .. But most of the time ... new or used , gpu have never fail on me. I have been with Alienware since the M15X R1/M17X R1. These were built to last...the newer models , I don't know about.

 

Check my signature to see how happy I can be out of warranty. I've only had one 6990M (from accident), one 7970M (early build), and one 780M (no clue) fail on me, rest have been perfect.

 

And to be fair all 3 of those cards were prone to overheating.
The 7970's + 6990's were very hot cards.

If you would have had lets say the 680M - it would have been a much more reliable card in the M18X R2 vs the 7970M.

and the GTX 560M in the M18X R1 - the 580M (675M rebranded - also overheated a LOT)

@Proxx - extend the warranty with dell just before christmas they will give you a good 50-60% off around this to extend for a further 3 years.

 

You can extend the warranty but there's a waiting period on service request after warranty extension.

 

if I ever buy from DELL again, I'm getting as long as a warranty as possible, and I would buy the product JUST before it's taken out by the next lineup. This way 2 things, 1) if they run out of parts 4-5 years later, they replace it with something equivalent and new, and 2nd of all, maybe save money not buying an Alienware when they first come out, there are always issues with one lineup or another that is less than impressive and it takes the community time to figure out how to fix or prevent issues etc.

 

yeah they will charge you to extend it from not being in warranty anymore, and then again for the extended warranty. You also can not have any RMA outstanding, like you can not extend your warranty just because you have an issue and they will normally charge you to fix it. The good thing about DELL is usually thier services are not too expensive. Equivalent services for motherboard or other issues with some vendors can cost much more. I always felt this was a point in favor of DELL at least. Still not saying repairs can be cheap, but equivalent to say a Clevo?