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    *AVG AW Users (12/2) - BSOD STOP ERROR: c0000135 The program can't start - INFO HERE*

    Discussion in 'Alienware' started by jwolf7722, Dec 2, 2010.

  1. jwolf7722

    jwolf7722 Notebook Deity

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    After trying to turn on computer I get a bluescreen error when windows is trying to load. Harddisk 0 is the error? What's going on?


    *******************************
    EDIT BY BATBOY:

    Please see post# 9 below. AVG apparently pushed a bad update. The update has been pulled however if you are seeing a BSOD from grabbing the bad update, see post# 9 below for bypass steps. This issue is not a failed HDD and calling AW Support for a replacement HDD is not necessary.

    Thanks to monk and bill for the heads-up.

    -BB
    *******************************
     
    jwolf7722, Dec 2, 2010
    #1
  2. elquetefocka

    elquetefocka Notebook Evangelist

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    bad hdd for sure, call dell
     
    elquetefocka, Dec 2, 2010
    #2
  3. jwolf7722

    jwolf7722 Notebook Deity

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    Finally got it going with some advance windows repairs. Still alarming for a little over a month laptop.
     
    jwolf7722, Dec 2, 2010
    #3
  4. WILDBILL1876

    WILDBILL1876 Notebook Enthusiast

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    Got a blue screen error last night as well AVG told me to restart my computer to install an update then a blue screen error needless to say I no longer have AVG anymore after that BS
     
    WILDBILL1876, Dec 2, 2010
    #4
  5. elquetefocka

    elquetefocka Notebook Evangelist

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    if i where you i would call dell anyway, it can happen again
     
    elquetefocka, Dec 2, 2010
    #5
  6. jwolf7722

    jwolf7722 Notebook Deity

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    Ok its AVG as thats the same thing that happened. Still going to call dell.
     
    jwolf7722, Dec 2, 2010
    #6
  7. WILDBILL1876

    WILDBILL1876 Notebook Enthusiast

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    Yeah was just on the AVG forums everybody is having the same issue it's a problem with the update just uninstall AVG and get another security software it's what I did everything working fine now
     
    WILDBILL1876, Dec 2, 2010
    #7
  8. runamonk

    runamonk Notebook Consultant

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    I read today that AVG pushed out a really bad update that caused this type of issue on a bunch of machines.
    Look at this thread here on the avg forums.
     
    runamonk, Dec 3, 2010
    #8
  9. BatBoy

    BatBoy Notebook Nobel Laureate

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    BatBoy, Dec 3, 2010
    #9
  10. irkan

    irkan Notebook Consultant

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    Just to note I have avg 2011 basic edition on my machine and I didn't encounter this problem, and I dont remember skipping any updates for avg.

    Have windows 7 home - 64 bit
     
    irkan, Dec 7, 2010
    #10