AW Billing?

I've a bit of an issue here.

So, I ordered an M11x last Thursday. There however was an issue with my billing address so they put the order on hold(listed as canceled on the site).

They however did not give me the money back.

On Monday I called them and got it sorted out, with a "new" order put out. On dell.com it still listed my original order as canceled, and the new one as in production.

Now today, the money seems to be back in my account. I don't have any notification that Dell returned my money but I wouldn't have $1000 just put in my account for no reason.

However, my order is still listed as "in production". I received no call from Dell about it and the only new email I have from them is one requesting a survey.

Is this normal for them to do? I don't want to call them about it if it's something they won't notice unless I call them about it.

Forgive me if I don't seem to know what I'm talking about, I just opened my first bank account last week with my first paycheck and the parental units are chiefly in charge of it.

 

Money was mostly likely 'on hold' in the bank. When the transfer didn't go through within a certain amount of time, it goes out of 'on hold'. Dell doesn't actually bill you until they ship the item.

 

Yeah, I think the few times that I've ordered from Dell they didn't charge me until they actually shipped the PC. They have also taken money out of my account and put it right back in before to make sure the funds are available.

 

They might have been it.

My mom checked, yesterday they put back the $1213 from my original order, and took out $1174 for the new one(Gave us free NBD this time).

Today the $1174 is back, they must've been checking to make sure the money was actually there, and are going to take it once my computer has shipped.