AW/DELL Ordering Advice - How to save $$$

ORDERING ADVICE 101

NOTICE: First off, I created this thread due to the number of questions being asked about how to get the best deal when the new Alienware M17X R2 / M11X became available. Please know that this advice can be used regardless of who you are ordering from, be it Dell, HP, Asus, ect. My guess is they all work in similar fashion and due to competition are willing to give you a break since you can easily go to another company. I hope we can consolidate this discussion, making it easy for potential customers to not only find the information, but also get a great deal. I hope you find it useful.

Note to international customers: Here is a link to mfractals thread http://forum.notebookreview.com/alienware/452304-how-order-dell-us-non-us-citizens.html. Maybe international customers can take advantage of the advice posted below, as well as that which can be found in mfractals thread. Please rep him for his research in putting together the thread if you find it useful.
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With the release of new systems and new Alienware fans coming out of the wood work, there are many questions about getting the best deal for your hard earned dollars. I'm writing this to try and help others. Any advice that others have, let me know and I'll add it to the original post with your name on it. Please feel free to share ideas.


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Haggling
First and foremost. Order by phone. Did I mention ORDER BY PHONE! Use the website to price, but...You got it... order by phone. This gives you the ability it interact with a live sales rep. This is good for a number of reasons. The most important is it gives you the ability to haggle. While Dell sets the prices, they are not in stone. Remember they are trying to make a profit. Do your best to decrease this profit margin Always remember that these sales reps are working on commission. A sale at a lower price is a commission that they would otherwise not have. Here is where your childhood manipulation skills come to play. Run some game on these agents. Good lines include but are not limited to the following

"Well, I almost have enough saved up but I'm about XXX dollars short..."
"Hmm, It sounds like a good deal, but I don't think I can afford it at the moment"
"I'm on the fence but I need some time to think about it..."
"Well the price is good, but the Asus I was looking at is $100's cheaper..."
"Aghh, I have to pay for a transmission rebuild, is there anyway you can knock $50 off? I could probably seal the deal then"

You get the idea.

Whatever you can make up, run with it. Think about it like this, when you're at the bar, you have to sell yourself to the ladies, this is no different.

Haggling is probably the most effective way to reduce the price. Understand that the ball is in your court. You have the money they want. Simple manipulation is all that stands in the way of you and your shiny new toy.

Now let's say they can't reduce the price any further. Push for Next Business Day shipping (NBD) or a mouse or a t-shirt or other shiny toys, maybe even a gift card. Throw jokes in the mix, ask them about how their day is going. Open them up.

TIP: Thanks to Malignant and flynnaz, for bring this to my attention. It's important that you ask for and attempt to get a U.S. Sales Rep. U.S. Sales reps are generally not kept on as tight a leash as thier outsourced counterparts thus giving them more ability to give you discounts. U.S. Sales reps also have thier own extension and personalized dell email accounts. This helps when dealing with one rep as you can actually contact them or leave them a phone message and not a team. I also have had better luck getting calls back from U.S. reps as well. When dealing with outsourced reps your are rarely going to be able to get back in contact with a specific rep. Dell U.S. Reps are definately your way to go.

NOTE: Here is something I saw pointed out by BatBoy that can prove useful when trying to get a hold of a U.S. based rep. Thanks BatBoy!

Quotes
If you get a good quote, but you need a few days to think about it, ask the rep to email you the quote. It should be good for 5 days or so. Then when you call back you will have the quote so you can work with the rep who sent it to you, or another rep. Make sure you and the rep have the same understanding of how long the quote is good for.

NBD Shipping/Expedited Order (NBD)
Next Business Day shipping is probably one of the easiest things to haggle for. If your order becomes delayed, or there is an error along the way causing you trouble, request this. More then likely they will give it to you at no charge. ($70+ Value) If you don't want to push your luck, you can call back later and inquire about your order while it is in the building stages. Let them know you need your computer as soon as possible for work, and often times it can get expedited, and you can get Next Business Day (NBD) shipping again, free of charge.

danthaman let me know that if you emphasize the importance of a timeframe, such as birthday gift, ect, shipping is more likely to be expedited. Be sure to let them know that you really need the product as soon as possible. Can be for work, gift ect. If your kind to the sales rep, chances are better that they are more willing to jump through hoops to make sure your satisfied. Just let them know your in a rush.

Above all, if this doesn't get you quite to where you want, simply end the conversation and call back and try again with another rep. Remember, if you throw enough poo at the wall, eventually some will stick. But remember to be polite, no agent wants to work with anyone with an attitude. If they are great sales agent, ask again for their extension and let them know you're going to recommend them to your friend, friends, coworkers, family and will contact them for your next purchase. Connections go a long way. Build that rapport.

Another helpful tip: Go online to configure your order and save it to your cart if you are logged in under your account. This enables the sales agent to pull up your exact configuration. What you want to do is configure another computer and also have that saved into your cart. When your sales rep pulls up the account on their computer, they may verbally note the other computer. When talking to the representative tell them you can only purchase the one you want at this time, and the other one is going to be purchased in a few weeks, when you get paid. Sales Agents get giddy at the thought of another potential sale, aka another commission. . They may be willing to offer a discount so that you can come back to work with them. Again, all mind games. Build a relationship with your sales rep if you get a good rep. In the future they will be willing to work with you more because they know you will come back to them for your computer needs.

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DELL Employee Purchase Program (EPP)
Another way to go is through Dells Employee Purchase Program (EPP). This can generally save you 10% of your purchase cost. This works if you work with a large company who has an agreement with dell. Discounts can vary based on the company. All depends on the company's contract. Check with a Dell EPP sales Rep to see if you qualify or consult your Employer's Human Resources Department.

*You may also qualify for the EPP if you are a student going to school. Check with your school's student resource office for additional info.

(1) In some instances family members of those who qualify for EPP also get the discount. So if your father is in the military or works for a company that gets the EPP discount, then you may qualify as well.

(2) If they don't offer the configuration you want on the EPP site, don't sweat it, since your going to order by phone You can have the discount applied to whatever you configure. If the agent says you can't, try again with another agent. Terminate the call and call back. Now it may require patience, but the pay off is worth it. Remember, eye on the prize. Anyone can click buttons on the website and tell you its not there, you don't want those sales agents, as they are not willing to help you out, so don't use them. Remember this person gets some of your money. Don't give your money to someone who doesn't deserve it or earn it. Play hardball.

Once you establish you are eligible for the EPP program (through your employer, school or other organization):

You will need to continue your purchase on our Employee Purchase Program (EPP) site. Visit Your Member Purchase Program | Dell to access the EPP site or call 1-866-535-3578. For Military Discounts you will have to visit the Dell APO/FPO site to make a purchase or call 1-800-293-3492 ext. 72-46220

NOTE FROM NBR MOD STAFF:
As with Lenovo and other manufacturers, posting of EPP (Employee Purchase Program) coupon codes is not permitted here. If you have any questions re: this, contact a forum moderator. Do not post EPP coupon codes or posts discussing how to use Dell's EPP program by non-EPP participants. See forum rules.

Thanks.

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Coupons
Another great way to save money is to use coupon codes. I know Dell sends out coupon codes for $$$ off various purchases. You can use these if you get the codes in your email, from a friend, or from the forum if you can find a nice member willing to share. Below are two places where one can sign up to receive coupon codes and promotional emails from Dell. When you sign up you will automatically be emailed a $50 off code just for signing up. It will be in your inbox within minutes of subscribing. Don't pass this up! This makes this thread worth at least $50 of the bat if you've taken the time to read this far.

Notebookreview.com has coupons - see this link

Dell Home and Home Office Subscription Center.

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Dell Preferred Account (DPA)
Another way to save 3% is to sign up for Dell Preferred Account (DPA). When you sign up for this you receive 3% off if you qualify. I believe qualification is based on your credit check. This is a good easy painless way to save money, but just be sure to pay it off as soon as possible so that you don't get hit with late fees and charges. This can often times cost more than the savings you received at the time of your purchase.

I learned from wohast that if you have no credit history, you may still be able to get savings through DPA. When the rep asks if you'd like to save 3% through DPA, tell them yes. They will run your credit history and it will come back denied. If your savings have not yet stacked up to 20%, the rep is likely to go ahead and give you the 3% savings so they don't lose the sale. Dell was going to give you 3% savings anyway, but now you dont have to use their DPA plan.

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Upfront savings... Warranty?
If you want an extended warranty you don't have to purchase all four years up front. You can get the one year warranty, and then later on down the road purchase another year. I strongly recommend getting at least the advanced warranty as the complete care will cover accidental damage. This includes spilling your beer on your laptop because you can't handle that beer bong, or dropping your laptop because that Jennifer Aniston look-a-like just passed by and you tripped.

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Military Members, While AAFES offers some great deals, they are not always the cheapest. My best advice is to price out both. Unfortunately you cannot haggle on the AAFES website. Check the prices of both and then try to beat that price with an EPP sales rep. That AAFES price should be your goal. You can also tell the dell rep that it's that price on the AAFES site for military members. This can give you some leverage to negotiate with a sales rep since they will not get a commission if you order the AAFES.

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*** Finally***, You can combine any combination of these cost saving methods. Manipulation can be great fun. Especially when you set a goal, and push them until you achieve the goal. I've gotten through life on my manipulation skills, ordering a laptop is no exception.


Sharing of Information:

If you got a great deal, feel free to PM that reps info to other members of NBR, but do not post his/her contact information in the open forum. I also strongly recommend asking that reps permission before passing on his/her information. Please keep the following in mind if you are new to Notebook Review Forums.

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Dell Employee Purchase Program Site
1-866-535-3578
Mon.-Sun.
7am - 11pm CST
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Share the love
If you have a great experience with a sales rep, let them know. At the bottom of the email from the sales rep should be the manager's email in charge of the sales rep. Send him an e-mail and let him know that you enjoyed the service of his agent who helped you. This helps to build that relationship between you and the rep, as that word will likely make its way back to the sales rep. It also lets the manager recognize the efforts of the person who helped you. After all, if you enjoyed their service, they are doing something right, and we want to encourage the great service and attitude. Plus it boosts their spirits. Do something nice and pay it forward.

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Feedback

Anyone who gets a great deal, feel free to share your story as others can learn from it. Tell us what worked, what didn't ect.

If you have any suggestions on something I should add to this original thread, PM me. I'll get back to you and I'll tag you in the suggestion. This thread has had some great success, in large part to those who have shared their experiences and suggestions. Thanks everyone, I hope you find this thread useful, and feel free to PM me with you suggestions. This thread remains a work in progress.

Thanks and enjoy.
Dan

 

+rep 10char

 

ur pretty much awsome this thread rocks!

 

Or you could just buy used and save 50-60% while still having Dell warranty.

 

You could, if you wanted an older computer. On the other hand, as this is ordering advice, you probably wouldn't be reading this thread, you'd be in the " **Buying Used Advice**" thread.

 

i so feel like im buying a car i have 4 diffrent price qoutes and even one for the g73jh cant wait till tuesday ill haggle the hell out of them

 

I am in the Airforce and I just ordered a M17x R2. I ordered by phone and it did come out cheaper than the AAFES site. The price of the unit was about 2900 usd and I ended up getting it for 2400 usd, along with a free 17' backpack that I asked for. I even asked for a new netbook to be thrown in because the M17x is so big, but the lady just laughed and said she didn't want to lose her job. In the end I think I got a good deal. Here are my specs.

224-8107 1 Space Black - Anodized Aluminum
317-3657 1 Intel Core i7 720QM 1.6GHz (2.8 GHz Turbo Mode, 6MB Cache)
317-3663 1 4GB Dual Channel DDR3 at 1333MHz
330-7841 1 Alienware M17x 240W A/C Adapter
320-8856 1 17-inch WideUXGA 1920 x 1200 RGB LED (1200p)
320-8858 1 Dual 1GB ATI Radeon Mobility HD 4870 in CrossfireX
342-0670 1 128GB Solid State Drive
313-8792 1 AlienFX Color, Quasar Blue
421-2261 1 Alienware Command Center, M17x
421-1400 1 Genuine Windows 7 Home Premium, 64bit, English
420-9691 1 DataSafe Local BackUp 2.0 Basic
420-6436 1 PC-Restore, Dim/Insp
421-1573 1 Alienhead 3D
421-1591 1 Alienhead 3D
410-1883 1 ADOBE READER 9.0 MULTI- LANGUAGE
313-8977 1 8X DVD+/-RW Dual Layer Drive,QuickSilver
313-8944 1 5.1 Channel Audio
430-3688 1 Dell Wireless 1520 802.11n Half Mini Card
330-6348 1 Automatic Updates: On
342-0822 1 320GB 7,200RPM SATA-II HDD
960-9187 1 CompleteCare Accidental DamageProtection, Inspiron, 1 Year
908-2207 1 Dell Hardware Warranty Plus On-Site Service, Initial Year
922-3410 1 Third Party At Home Service, 24x7 Technical Support, Initial Year
950-9797 1 No Warranty, Year 2 and 3
421-1721 1 Soft Contracts,Banktec Care,Alienware
421-1719 1 Soft Contracts,Consumer Complete Care,Alienware
994-3730 1 Warranty Support,Initial Year
430-0628 1 Bluetooth 2.1 with EDR
421-1360 1 Steam and Portal Factory Installed
330-6175 1 Standard Nameplate
463-0742 1 Special Pricing Applied
Subtotal: $2,432.61
Shipping and Handling: $0.00

Total: $2,432.61

 

To add to the EPP: AAA is part of the EPP. So if you are a AAA member, you can get the discount that way. I'm sure other similar organizations are EPP members also.

Adam

 

Great stuff! I wonder how much of this also applies to the UK, gonna talk to my boss about EPP.

 

did you have to pay taxes and shipping? jesinak

 

if anyone got the Dell catalog today, they're offered a promo that doubles your ram for free when you order the m15x,m17x, or the aurora.
the e-value code is 6F992-DKPCFP5

anyone know if you can add the epp discount, $100 off, and this memory upgrade?

 

Well done sir, good thread.

I got 10% EPP + 100 off for "purchasing right now." They also upgraded me to next business day shipping when I called in and complained that, "i really want my laptop fast, maybe I'll cancel my order and just get the m17x from bestbuy."

OH SIR LETS UPGRADE UR SHIPPING METHOD FOR FREE!

Thanks.

 

hmm so i called and tryed my hand at the haggling but the guy didnt budge not an inch. didnt even try lol. ohwell maybe i need coupons or somthing. he stuck to the website price i had printed out for what i wanted didnt even knock of a dime.

 

i just asked the rep that im on the phone with now to look up that code, and she said it only applies to the m15x, not the M17x.

 

hang up and call again. sometimes you just got to find the right person. once you find a good deal tell them to email you the quote, then call again to see if you can beat it.

 

Well what kind of sales people am i trying to call just anyone? Cuz i got some dude named Cunal or somthing (forgive me i just dont know how to spell it) and he was nice and all but didnt budge from what the website told him.

 

like the epp site says 2330 for what i want, 2550 after taxes.... i have 2200 to spend i guess ill just have to wait 2 more weeks. Patience is a virtue

 

yeah its just luck of the draw, but i like to find someone that doesn't have a heavy accent,lol.

 

edit: nevermind.

 

Just call again and see if the next rep gives you some slack. you're suppose to try again if you didn't succeed the first time :]

 

how are you guys not paying for shipping and taxes?

 

ill cuddle up in my bed afterwork and call for an hour lol will see were that gets me.

 

by being in the military and having it shipped to an APO/FPO address.

 

original price 4,400 got them down to 3700

Item NumberQuantityItem Description

224-81081Lunar Silver - Anodized Aluminum
317-36591Intel Core i7 920XM 2.0GHz (3.2GHz Turbo Mode, 8MB Cache)
317-366416GB DDR3 at 1333MHz
330-78411Alienware M17x 240W A/C Adapter
320-8856117-inch WideUXGA 1920 x 1200 RGB LED (1200p)
320-88581Dual 1GB ATI Radeon Mobility HD 4870 in CrossfireX
342-06711256GB Solid State Drive
330-39241Name Plate Engraving
330-61061Personalized Nameplate Trigger
313-87921AlienFX Color, Quasar Blue
421-22611Alienware Command Center, M17x
421-14001Genuine Windows 7 Home Premium, 64bit, English
420-96911DataSafe Local BackUp 2.0 Basic
420-64361PC-Restore, Dim/Insp
421-15741Alienhead Chrome Blue
421-15931Alienhead Chrome Blue
410-18831ADOBE READER 9.0 MULTI- LANGUAGE
313-897718X DVD+/-RW Dual Layer Drive,QuickSilver
313-894415.1 Channel Audio
430-37391Intel Ultimate N WiFi Link 6300 a/g/n 3x3 MIMO Technology
330-63481Automatic Updates: On
342-08241500GB 7,200RPM SATA-II HDD
950-333711 Year Limited Warranty
908-22071Dell Hardware Warranty Plus On-Site Service, Initial Year
922-34101Third Party At Home Service, 24x7 Technical Support, Initial Year
950-97971No Warranty, Year 2 and 3
421-17211Soft Contracts,Banktec Care,Alienware
994-37301Warranty Support,Initial Year
430-06281Bluetooth 2.1 with EDR
421-13601Steam and Portal Factory Installed
421-13591World of Warcraft Preinstall Edition
330-50901Thank You for Purchasing AlienWare
463-07421Special Pricing Applied
*AW:Stupifyed

great deal indeed

 

sorry the m17x one is 6F992-DKPCBP5

I wish I would've gotten these codes sooner... I just canceled my order though, maybe another good deal will come up soon.

 

Wow, glad that this can help you guys out. Like I said, if it doesn't work the first time keep trying.

 

if only i was still in germany stupid state side address!

 

i dont think that this will work with the EPP discount. im on the epp website now trying to search for that e-value code and it comes up with no related products. on the other hand, the normal alienware.com website lets me search for that e-value code and comes up with an Alienware M17x with the memory option of 8GB memory @ 1066mhz or 8GB memory @ 1333mhz.

 

PHONE! FTW! Can't stress it enough.

 

tried already, got voicemail. so i emailed my rep about it. if i can't get it with epp, $100 dollar coupon, $50 dollar coupon, and my gift cards....i may just cancel and re-order.

 

Those looking today, use these codes. Good till midnight 4FEB2010
+1 Rep to steveninspokane, be sure to rep him

 

hey when does the code expire? just curious of course.

 

umm you guys rock i just saved 700 dollers haha woot!! got my system for 2150 from 2850

 

I do not want to be fraudulent of any offers. But I am applying to colleges, and will be getting my new computer for my education. Does this qualify me for the epp?

 

if i could give more rep to you dr i would i soo soo would moo too lol wow im finally an alienware owner and i got my moneys worth!

 

yes you should get the student discount

 

just say the name of the college ur going to attend or just that ur a student i dont know if they ask for you student id or not but maybe

 

Yea, you will be fine. Just state the school, and since you don't know your student ID, just be honest and tell them you don't know yet since you don't have your ID card yet.

deltaone45, glad I could be of help.

 

I Just picked this up for $900 out the door, no tax or shipping.

SYSTEM COLOR Alienware M11x, Cosmic Black
PROCESSOR Intel® Core™2 Duo SU7300 1.3GHz (3MB Cache)
OPERATING SYSTEM Genuine Windows® 7 Home Premium, 64bit, English
WARRANTY AND SERVICE 1 Year Advanced Plan plus Failsafe
MEMORY 4GB Dual Channel DDR3 at 800MHz
HARD DRIVE 320GB SATAII 7,200RPM
BLUETOOTH Bluetooth Module, 2.1+ Enhanced Data Rate

Ran him from $1143 down to $900 out the door. I love playing mind games I think he(Sales Agent) hated me by the end. I took a lot of his time. Also learned something else that I will be putting in the original post...When you go online to configure your order so the sales agent can pull it up over the phone, have another computer in there. Tell them you can only purchase the one you want at this time, and the other one is going to be purchased in a few weeks. They get giddy at the thought of another potential sale.

 

Or another way i found is actually going to your local dell store, the guys at the store will give more then the guys over the phone, TRY IT!

 

Well Looks like dell screwed up my order, and now it's causing me headaches since I used a gift card to pay part of it. Now it's 4:45 am and I'm not happy but...Nows the chance to lay on the guilt and let them know how much trouble it is. The rep has a voicemail waiting, as I'm reconsidering.

EDIT: Well got it worked out and the ETA for my M11X is 2APR10 since I'm out in Iraq with and APO shipping address

 

Bump for a good advice thread!

 

i spoke with a sales rep today and he wouldn't budge off his 2761 price for the m17x (thats the epp price for the system i wanted) im probably going to call back and try another rep the only problem is he took my name and address so wont the other rep be able to see what he quoted me?

also he told me that the double RAM coupon code would not stack with the EPP discount that it was an either or kind of thing.

i was hoping to talk the guy down to 2600 or so or possibly get a free backpack or shipping since im military.

the guy was pretty stoic about his priceing it seemed. this is my second alienware system (first being the last gen m15x 3 years ago) and he didn't seem to care i was a return customer.

long story short if anyone has a good rep's name or extension i'd love to get it, thanks.

 

I was able to get this:

224-8107 1 Space Black - Anodized Aluminum
317-3657 1 Intel Core i7 720QM 1.6GHz (2.8 GHz Turbo Mode, 6MB Cache)
317-3663 1 4GB Dual Channel DDR3 at 1333MHz
330-7841 1 Alienware M17x 240W A/C Adapter
320-8856 1 17-inch WideUXGA 1920 x 1200 RGB LED (1200p)
320-8858 1 Dual 1GB ATI Radeon Mobility HD 4870 in CrossfireX
342-0670 1 128GB Solid State Drive
313-8792 1 AlienFX Color, Quasar Blue
421-2261 1 Alienware Command Center, M17x
421-1400 1 Genuine Windows 7 Home Premium, 64bit, English
420-9691 1 DataSafe Local BackUp 2.0 Basic
420-6436 1 PC-Restore, Dim/Insp
421-1573 1 Alienhead 3D
421-1591 1 Alienhead 3D
410-1883 1 ADOBE READER 9.0 MULTI- LANGUAGE
313-8977 1 8X DVD+/-RW Dual Layer Drive,QuickSilver
313-8944 1 5.1 Channel Audio
430-3688 1 Dell Wireless 1520 802.11n Half Mini Card
330-6348 1 Automatic Updates: On
342-0822 1 320GB 7,200RPM SATA-II HDD
960-9187 1 CompleteCare Accidental DamageProtection, Inspiron, 1 Year
908-2207 1 Dell Hardware Warranty Plus On-Site Service, Initial Year
922-3410 1 Third Party At Home Service, 24x7 Technical Support, Initial Year
950-9797 1 No Warranty, Year 2 and 3
421-1721 1 Soft Contracts,Banktec Care,Alienware
421-1719 1 Soft Contracts,Consumer Complete Care,Alienware
994-3730 1 Warranty Support,Initial Year
430-0628 1 Bluetooth 2.1 with EDR
421-1360 1 Steam and Portal Factory Installed
330-6175 1 Standard Nameplate
463-0742 1 Special Pricing Applied
Subtotal: $2,432.61
Shipping and Handling: $0.00

Total: $2,432.61


I didn't see what your setup was, but I thought it was a good deal. I also got a free backpack, wasn't the alienware one, but eh.

 

thanks for the quick reply.

that is basically the same setup i had with the exception of the hard drive, i had 2 500gb at raid 0 instead of the SSD i will definately give her a call.

thanks again.

 

No problem, good luck. Also, I did sign up for the DPA, was an extra $150 off. But still without out that its less then your other quote.

 

Jesinak, how much of a discount did you get in order to get the total price of $2,432.61? I am not familiar with the m17x configurations.

 

I think the original price was $2900, I got an EPP discount, and the discount for the DPA, and I think she gave me some more off.

 

Wow that is pretty amazing. I think I'll try to contact her. :O

 

224-8108 1 Lunar Silver - Anodized Aluminum
317-3657 1 Intel Core i7 720QM 1.6GHz (2.8 GHz Turbo Mode, 6MB Cache)
317-3663 1 4GB Dual Channel DDR3 at 1333MHz
330-7841 1 Alienware M17x 240W A/C Adapter
320-8856 1 17-inch WideUXGA 1920 x 1200 RGB LED (1200p)
320-8858 1 Dual 1GB ATI Radeon Mobility HD 4870 in CrossfireX
342-0672 1 320GB Raid 0 (2x 160GB 7,200RPM HDDs)
330-3924 1 Name Plate Engraving
330-6106 1 Personalized Nameplate Trigger
313-8792 1 AlienFX Color, Quasar Blue
421-2261 1 Alienware Command Center, M17x
421-1400 1 Genuine Windows 7 Home Premium, 64bit, English
420-9691 1 DataSafe Local BackUp 2.0 Basic
420-6436 1 PC-Restore, Dim/Insp
421-1573 1 Alienhead 3D
421-1591 1 Alienhead 3D
410-1883 1 ADOBE READER 9.0 MULTI- LANGUAGE
313-8977 1 8X DVD+/-RW Dual Layer Drive,QuickSilver
313-8944 1 5.1 Channel Audio
430-3688 1 Dell Wireless 1520 802.11n Half Mini Card
330-6348 1 Automatic Updates: On
950-3337 1 1 Year Limited Warranty
908-2207 1 Dell Hardware Warranty Plus On-Site Service, Initial Year
922-3410 1 Third Party At Home Service, 24x7 Technical Support, Initial Year
950-9797 1 No Warranty, Year 2 and 3
421-1721 1 Soft Contracts,Banktec Care,Alienware
994-3730 1 Warranty Support,Initial Year
430-0628 1 Bluetooth 2.1 with EDR
421-1360 1 Steam and Portal Factory Installed
330-5090 1 Thank You for Purchasing AlienWare
*
Subtotal: $1,989.90
Shipping and Handling: $0.00
Sales Tax: $164.16
Total: $2,154.06

Figured id share my success story to so you guys know calling is the way to go. This system i speced out at originaly 2688 i beilieve after EPP 100 coupon and a few other things my agent worked this deal out for me