The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    AW warranty

    Discussion in 'Alienware' started by ita_a55ass1n, Jul 16, 2008.

  1. ita_a55ass1n

    ita_a55ass1n Notebook Guru

    Reputations:
    130
    Messages:
    62
    Likes Received:
    1
    Trophy Points:
    16
    Hey everyone.
    I was wondering, is it possibe to add a longer warranty onto a computer after you got it already? I have an m15x and I forgot to put the 3yr warranty and I only have the 1yr.
    also...
    If the computer breaks and its discontinued or something...what does AW do? Do they give you credit? Or give you another model or something?
     
    ita_a55ass1n, Jul 16, 2008
    #1
  2. AtolSammeek

    AtolSammeek Tokay Gecko

    Reputations:
    204
    Messages:
    1,588
    Likes Received:
    0
    Trophy Points:
    55
    If the warrintee not up you should be able to call alienware and extend it. I did it with the M5550. It was like a month afterwords.
     
    AtolSammeek, Jul 16, 2008
    #2
  3. ita_a55ass1n

    ita_a55ass1n Notebook Guru

    Reputations:
    130
    Messages:
    62
    Likes Received:
    1
    Trophy Points:
    16
    ok cool cause from what im hearing i might need to extend it lol. what about if its discontinued or something? how do they deal with that?
     
    ita_a55ass1n, Jul 16, 2008
    #3
  4. Nirvana

    Nirvana Notebook Prophet

    Reputations:
    2,200
    Messages:
    5,426
    Likes Received:
    0
    Trophy Points:
    0
    you can extend it within 12 months of your purchase.
     
    Nirvana, Jul 16, 2008
    #4
  5. AtolSammeek

    AtolSammeek Tokay Gecko

    Reputations:
    204
    Messages:
    1,588
    Likes Received:
    0
    Trophy Points:
    55
    IF you have problems Alienware will help you. If it major problems they will replace the laptop or give store credit.
     
    AtolSammeek, Jul 16, 2008
    #5
  6. rive0108

    rive0108 Notebook Consultant

    Reputations:
    30
    Messages:
    130
    Likes Received:
    0
    Trophy Points:
    30
    I purchased my m5790 with 1 year. They will email you just prior to your warranty expiration with a discounted offer to extend it.
     
    rive0108, Jul 16, 2008
    #6
  7. Yemo

    Yemo Notebook Consultant

    Reputations:
    56
    Messages:
    185
    Likes Received:
    0
    Trophy Points:
    30
    Dont worry...you can extend your warranty anytime within 12 months as Nirvana pointed out. However remember that if you purchase a 2 year warranty now, your one year warranty wont become 1 + 2 years...the effective coverage will be 2 years only..similarly if you purchase a 3 year warranty today, the total coverage will be for 3 years only starting from the day you receive the laptop...

    Hope this helps :)

    Yemo
     
    Yemo, Jul 17, 2008
    #7