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    Alien Network @ August 5, 2008@3:00pm EST

    Discussion in 'Alienware' started by odessa, Jul 9, 2008.

  1. odessa

    odessa Notebook Consultant

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    They changed the subject of the new episode. I am wondering why ?? Is it maybe because they got to many emails from UNHAPPY customers ?? :confused:
     
    odessa, Jul 9, 2008
    #1
  2. maximus_N_

    maximus_N_ Notebook Enthusiast

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    Nice find odessa. Try not to ask the "why" question with alienware, you might find yourself caught in an infinite loop. :)
     
    maximus_N_, Jul 9, 2008
    #2
  3. whizzo

    whizzo Notebook Prophet

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    what was the title before?
     
    whizzo, Jul 9, 2008
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  4. odessa

    odessa Notebook Consultant

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    Your right I better stop asking AW. Any way they are incapable to give STRAIGHT ANSWERS :D
     
    odessa, Jul 9, 2008
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  5. odessa

    odessa Notebook Consultant

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    I can not fully remember the title, but it was customer related
     
    odessa, Jul 9, 2008
    #5
  6. Gunsmith_Cat

    Gunsmith_Cat Notebook Evangelist

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    If I miss this broadcast (as it's 5 hours behind me, and I may be at work), could somebody be so kind as to tell me what it was about?
     
    Gunsmith_Cat, Jul 9, 2008
    #6
  7. Wraithers

    Wraithers Notebook Evangelist

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    It'll be available on their Alien Network videos page so you can go view it there ( here) whenever you do have the time :) (Oh and on YouTube too from their channel: Linky )

    L8rs !!
     
    Wraithers, Jul 9, 2008
    #7
  8. RaisNBRV

    RaisNBRV Newbie

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    that is if it actually comes out of course.

    they pulled a Duke nukem Forever with the alien network video scheduled 06/24
     
    RaisNBRV, Jul 9, 2008
    #8
  9. Mystik

    Mystik Notebook Deity

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    gee, i wonder why...
     
    Mystik, Jul 9, 2008
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  10. whizzo

    whizzo Notebook Prophet

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    haha did they really pull a duke nukem video from the schedule? omfg that's class.
     
    whizzo, Jul 9, 2008
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  11. MrFong

    MrFong Notebook Evangelist

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    Whizzo: I believe RaisNBRV meant that the video was delayed unto oblivion, a la Duke Nukem Forever.
     
    MrFong, Jul 10, 2008
    #11
  12. Wraithers

    Wraithers Notebook Evangelist

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    Bingo :D !!
     
    Wraithers, Jul 10, 2008
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  13. whizzo

    whizzo Notebook Prophet

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    that was basically what i meant, but yeah.
     
    whizzo, Jul 10, 2008
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  14. maximus_N_

    maximus_N_ Notebook Enthusiast

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    If I remember it was: "The pros and cons of Alienware customer service"


    Autch :D
     
    maximus_N_, Jul 10, 2008
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  15. maceto

    maceto Notebook Evangelist

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    Their CS is not bad, it's their quality/testing and having a proper feedback management system, that filters up in the org, so any problems can be sorted out. Now they probably have CS and sales in the same dept and view number of calls/ chats as a good thing.. many org's do...
     
    maceto, Jul 10, 2008
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  16. jimprime

    jimprime Notebook Consultant

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    Episode Name Immersive Gaming: A Window to the Future

    doesn't seems like a customer related
     
    jimprime, Jul 10, 2008
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  17. odessa

    odessa Notebook Consultant

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    The EPISODE #2 supposed to be online the last month and the original title was something related to customer. for some reason the cancel the original episode #2 and they renamed "Immersive Gaming: A Window to the Future".
     
    odessa, Jul 11, 2008
    #17