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    AlienFusionController.exe leaking memory, taking over 1GB of memory!!!

    Discussion in 'Alienware' started by findvikas, Dec 2, 2008.

  1. findvikas

    findvikas Notebook Deity

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    I am analyzing why and where is this application leaking memory, but this is for sure that it can reach very easily upto 1gb. If you have your system up and running for more than 4-5 hours then please check your taskmgr and tell me what is the current size of working set (memory) along with Windows Version (32/64bit)

    Stay tuned :)
     
  2. whizzo

    whizzo Notebook Prophet

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    it's at 15mb right now for me (Vista HP 32bit). does it matter if i'm actually doing something, or does the computer just have to be running?
     
  3. dexxe

    dexxe Notebook Guru

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    my system is running for 6hrs ,the AlienFusionController.exe is taking 17,765kb
     
  4. findvikas

    findvikas Notebook Deity

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    Hmm... is it just me??? I am running 1.0.23.0 version of it. Within an hour it reached over 350MB

    [​IMG]
     
  5. Mystik

    Mystik Notebook Deity

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    I'm using 1.0.23.0, and it's taking 10,888KB. System uptime: 12:49:30 (ish)

    Vista 64-bit

    Image Taken a few minutes later:
    [​IMG]
     
  6. findvikas

    findvikas Notebook Deity

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    Then it must be something else interfering with it. Just reached 1.7gb in last 3 hours

    [​IMG]
     
  7. whizzo

    whizzo Notebook Prophet

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    ouch. mine's still at 16mb after almost 4 hours.
     
  8. kobe

    kobe Notebook Virtuoso

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    Ok, I'll let you know in 4 hours. how mine is coming along.
     
  9. crystak

    crystak Notebook Evangelist

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    :eek: mine is only at 1,424k running for ~7 hours with Face Login Mode enabled.

    How come you all have a *32 next to some processes and I don't? lol
     

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  10. whizzo

    whizzo Notebook Prophet

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    i think vikas added that when modding the CC for 64bit...
     
  11. whizzo

    whizzo Notebook Prophet

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    still at 16mb after over five hours.
     
  12. findvikas

    findvikas Notebook Deity

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    All 32bit processes running under 64bit OS has this *32 to differentiate between 64bit and 32bit processes. AW software is running under 32bit emulation mode on top of our 64bit Windows. you are running 32bit windows so thats why you dont have it.
     
  13. kobe

    kobe Notebook Virtuoso

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    THis is what I got about an hour an half later. Seems like for me the OSD utility is the one leaking. AW FX controller is at 20,000Kb.
     

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  14. findvikas

    findvikas Notebook Deity

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    So it's leaking with 32bit Vista as well, you are on 32bit Right ?
     
  15. Jye75

    Jye75 Notebook Enthusiast

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    I've been running my system for ~7 hours and mine is at 2,316k
     
  16. whizzo

    whizzo Notebook Prophet

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    nothing bleeding here. all processes under 40mb.
     
  17. kobe

    kobe Notebook Virtuoso

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    Yeah Vikas, Vista Home Premium 32 bit.
     
  18. Oceanus

    Oceanus Ambassador

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    Findvikas, can you check if it still leaks after reinstalling the Alienware Command Center?
     
  19. findvikas

    findvikas Notebook Deity

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    I do not want to fix it yet, as I want to debug it by attaching the process to WinDBG. I was concerned if it was related only to x64 but a leak of OSDManager tells a different story.

    I will try to uncover it by going deep in the stacks & heap.
     
  20. kobe

    kobe Notebook Virtuoso

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    Just checked and now the OSDManager.exe process has gone up to 300 MB Memory (Private Working Set). AlienFX at 20 MB.
     
  21. whizzo

    whizzo Notebook Prophet

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    let it run... i wonder how high it'll go...
     
  22. findvikas

    findvikas Notebook Deity

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    Can you do me a favor and take a memory dump for me using DebugDiag

    You can IM me if you need any help in setting up the debugger.
     
  23. kobe

    kobe Notebook Virtuoso

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    Okay, I've attached the files here. Let me know if it helps any. I hope that I did it right.
     
  24. findvikas

    findvikas Notebook Deity

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    actually they will not unless you create a full memory dump. Once you attach the process to memory leak dump, right click on to it and create a FULL USER DUMP. You need to upload it to somewhere, as it might be little big considering you are reaching over 300mb. But zipping it up can decrease the size drastically as most of the memory is used by NULL values :)
     
  25. kobe

    kobe Notebook Virtuoso

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    all right. Hold on. It's gonna take a while since the file is almost 600MB!
     
  26. Apoc2k8

    Apoc2k8 Notebook Geek

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    why u guys have alienfusion booting up with windows, the only time i have af bootup is when i wanna change some settings.
     
  27. steveninspokane

    steveninspokane John 14:6 - Only ONE Way!

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    I'm a tad over 10MB @10328 KB

    Vista 32 :(
    Running in integrated graphics.
    Running on battery in Power-Saver mode.

    [​IMG]
     
  28. kobe

    kobe Notebook Virtuoso

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  29. Napbree

    Napbree Notebook Evangelist

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    Same problem Win7, 32bit. Reached a max of 1.6gb. And as a result svchost starts using alot of cpu, 70-80 percent!
     
  30. FoxTrot1337

    FoxTrot1337 Notebook Deity

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    I haven't had any bleeding in Vista 64 bit, however in Windows 7 64 bit, I have had that problem, it hit about 2 GBs.
     
  31. SureTwoWin

    SureTwoWin Newbie

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    Folks same problem here. At first, I thought I was hallucinating with this process taking up 1.7 GB of my RAM!!! I am running Windows 7 x64.
     
  32. idq000

    idq000 Notebook Deity

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    I'm going to guess some careless programmer decided to allocate some memory, do something, and come back without freeing the memory and asks for more new memory until all memory runs out. I can tell you that if my programming professor found out who wrote this piece of junk, that programmer wouldn't have a head the next day.

    If the program is written in C++, I am going to guess some dumbnut probably used new[], messed with the pointers and officially screwed up, and forgot to delete[], so it just allocates more and more memory without properly derefencing pointers. I'm also sure it includes some malloc() with the program forgetting to free() the memory.

    As for 1.7 GB...that's ridiculous, but not the limit for memory (although very close). I think each program can have memory pages that total up to 2 GB per process (up to 4 GB for the whole system if 32-bit; not sure about how 64-bit handles it), but I'm not really sure as I read that in some article long ago.
     
  33. digitaldragon754

    digitaldragon754 Notebook Enthusiast

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    It took up 5.3gigs on mine , 6hr runtime. Windows 7
     
  34. swg1251

    swg1251 Notebook Consultant

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    Well maybe Windows 7 is the problem then.....?

    I'm running windows vista 64-bit and my computer has been on for 3 days without a restart and it is only using up 3,900KB of my memory
     
  35. Ethrem

    Ethrem Notebook Prophet

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    That is a ridiculous memory leak...
     
  36. killerfurball

    killerfurball Newbie

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    Yeah I am getting the same problem. Was wondering why the hell my computer was running slow as balls till I looked at the memory monitor and noticed I was idling at 98%. The thing is getting up to 1.7 gb for me as well.

    Oh yeah running Windows 7 64 bit.
     
  37. megadl

    megadl Notebook Enthusiast

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    running windows 7 32 bit
    same problem
     
  38. caspersvapors

    caspersvapors Notebook Enthusiast

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    same stuff here
     
  39. kobe

    kobe Notebook Virtuoso

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    Uninstall AlienFusion you don't need it. Trust me...

    I'm running win7 64 bit with only the AuroraFX lights app that Vikas coded.
     
  40. megadl

    megadl Notebook Enthusiast

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    how do u uninstall alienfusion? i dont see it on my uninstaller.
     
  41. bhattsan

    bhattsan Notebook Deity

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    You cant without removing command center but you can disable the service in services.msc.
     
  42. ISD

    ISD Notebook Enthusiast

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    Indeed the Command Centre for XP/Vista is not compatible with Windows 7. The first time I installed the CC on 7 it gulped 1.5GB in less than an hour. I tried uninstalling the Command Centre (for those who don't know AlienFusion is part of the CC), however I got an error when trying to remove the AlienFusion... very frustrating indeed. So I had to make a clean install of Windows 7 once again to correct that mistake...

    Anyways, right now I don't have the Command Centre, but there is yet hope: the new M15x (and possibly the M17x) come with Windows 7 so I figure Alienware have created a compatible version of the CC for 7. All we have to do now is find a download link....
     
  43. killerfurball

    killerfurball Newbie

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    Well, I had tried the update last time and it didn't work but for some reason this time it has. I uninstalled the command center and manually deleted the Alien Fusion components still left within the folder. I had the update from the hive and decided to see if it worked or now. Well it seems it does as the process hasn't shown up yet and the files are currently installed to the hard drive.