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    AlienWare FX From command center not functioning correctly?

    Discussion in 'Alienware' started by invinceable, Jun 28, 2009.

  1. invinceable

    invinceable Notebook Consultant

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    Ok, so I tried to install Windows 7, but due to driver issues I have gone back to Vista with the disc that shipped with my M17x.

    Anyways, every driver seemed to be installed fine, except I notice my keyboard or keypad isn't lit up. I fire up command center and notice those aren't even options anymore, when they were previously.

    I installed command center from the disc that shipped with the system that included all of the drivers. I notice is says "AlienFX Basic" and I am not sure if this is the issue or not.

    Anyways, I tried to log into my Hive account, but can't because they didn't ship me the little card in the manual stating my account number and such :(

    I'm at a loss, what should I do. Am I doing something wrong? I just want my keyboard and number pad to light up.

    Also, I noticed AlienSense was not installed when installing the command center either.

    Please advise, thanks guys!
     
  2. invinceable

    invinceable Notebook Consultant

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    Tried the AlienWare Command Center FX Tester and it displayed the lights on the keyboard fine.

    Anyone have any idea whats up?
     
  3. GabeZ

    GabeZ Information Technology

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    First of all, i would like to begin by stating that command center is not fully compatible with windows 7. I have created a thread for this entitled "M17X and Windows 7 (What to expect). Alien sense and alien fusion are not compatible with windows 7. Theres currently no fix.

    Gabe
     
  4. findvikas

    findvikas Notebook Deity

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    @GabeZ: he rolled back to Vista

    @invinceable: CC is such a pain and they have a particular order to be installed and no guarantee that it will still work. You may try www.vikasverma.com/AuroraLightsFX to see if that works for you.

    On a side note try to create a new theme from within CC and see if that has any effect
     
  5. Marvie100

    Marvie100 On a Mission

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  6. The_Moo™

    The_Moo™ Here we go again.....

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    i second findvikas's programs :) they are amazing and don't screw up cuz he is the bomb :)
     
  7. Marvie100

    Marvie100 On a Mission

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    Or if you wanna be the test guinea pig for findvika's program on the M17x (written for m17x and m15x) works too :)
     
  8. GabeZ

    GabeZ Information Technology

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    I suspect you'll have to try findvikas program. Windows 7 doesnt require .net framework 3.5. Command center is simply not fully compatible.

    Gabe
     
  9. Marvie100

    Marvie100 On a Mission

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    @GabeZ AGAIN: the OP states he converted BACK to Vista. Hes not running Windows 7.
     
  10. GabeZ

    GabeZ Information Technology

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    I understand Marvie. It was after you're follow up post that I assumed he was trying to get it fully working again. No worries as I'm sure we'll be seeing some updates on this very soon.

    Gabe
     
  11. ulrichandhelvas

    ulrichandhelvas Newbie

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    I just went through this with my wife's MX15. We had to do the following to get everything working:

    1. Changed the Alienware Fusion service from automatic start to manual (and then stopped it)
    2. Install a Windows 7 driver for the GeForce from NVidia.com (none of the FX functionality was working before we did that)

    All the FX functionality worked after that.