Greetings NBR,
We're working on an automated troubleshooting tool to help you diagnose and repair problems just by typing a symptom into the search box.
![]()
We want you exclusively to help us design it to fit your needs, so any feedback would be appreciated!
Alienware A.I.A --> Try it
-
-
You should make it look like the office paper clip lol
-
This is amazing. Thanks, Luis. Getting the NBR Alienware Community involved is a great idea. I will make it sticky for a while.
Edit: I just tried it out, and I like it. It seems to work well and should prove useful.Attached Files:
-
-
-
I just tried that the other day on the Alienware website. I didn't really get the answer for my question, but is a great idea.
-
One step closer to Skynet...
Great idea though -
steviejones133 Notebook Nobel Laureate
I agree. Great idea, should help out a bit with non-complex issues.
-
Should include a "user repaired" submission system too.
That way if someone comes up with some fix for a problem, they can add it to a "user fix" link. -
I agree with the above, definitely should be able to submit problems and solutions.
-
I'll let you know as soon as it's implemented
+1 =) -
-
o_0 I still have no idea how I did that -
-
Great work Luis, we should have a pretty extensive database if everybody joins in
+ 1 rep
-
Another idea that you could add in there is some sort of a counter system, That way if a new problem comes up and people start reporting it you can keep a list so you know if its a wide spread problem that need full attention.
Example would be like the m11x hinge, the more people that report a problem with the hinges, the more it comes up to your attention to have official checks made. This could speed up the repair solution for some issues. -
Access only to those with AW part / tag number
Have words tagged in each post so that when a user puts in info, it can be searchable by a few key words -
Awesome... Gonna give it a shot!
-
great! please post your feedback
Alienware Artificial Intelligence Assistant
Discussion in 'Alienware' started by Alienware-Luis_Pardo, Jul 4, 2012.